Local Reviews
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Fred H.
LG REFRIGERATOR LFXS30766D /00 "Replaced compressor, control and checked ops. Ops are good."
Fred H.
WHIRLPOOL REFRIGERATOR WRF535SWHZ02 FF-43 FZ-04 on arrival. Retrieved logger and got readout. Readout is showing normal operation. It is my opinion that the freezer door wasn’t fully closed and was allowing warm air to migrate in and cause frost and poor cooling. Instructed the customer to make sure the freezer door fully closed. No other issues/leaks found at this time.
Fred H.
BOSCH RANGE HDI8054U/02 Customer stated push to slide drawer on for the warmer tray will not stay closed. Looked at unit and right rail clip is broken and left rail clip will not stay in position. Defective rails. 12024638 - slide rails $76.02 a piecePaid Today - 95.00Remaining Balance - $240.65; ordrng 2 12024638 (SLIDE RAILS)s
Fred H.
WHIRLPOOL WASHER WFW6620HC0 Installed new bulk dispenser and pump assembly. Tested unit and unit ops tested good. Unit is no longer leaking. No other issues/leaks found at this time.
Fred H.
WHIRLPOOL REFRIGERATOR WRS555SIHZ00 "FF-48 FZ-01 on arrival. Inspected unit and found that the ice maker is making ice and dispensing it. The customer’s concern is that there is ice forming under the ice bucket and every time they take it out, it drops ice all over the floor. The door is sealing properly, initiated ice maker harvest and fill. It completed ice harvest and fill without any trouble. I did notice ice build up on the twist tray arm and inside of the container cover. Called techline and spoke with Leon. Leon stated that if I can not see any issue he suggests replacing the box motor ice and separator assembly. W10771442-ice box motor, W11324588-separator assemblyFile#7727591851; ordrng 1 W10771442 (ICE BOX MOTOR) and 1 W11324588 (SEPARATOR ASSEMBLY)"
Fred H.
MAYTAG WASHER MVWC565FW1 "Replaced Hub, Cam, Shift Actuator, Motor, Gear Case, Agitator, Run Cap, Belt, Retainer, cleared fault codes, calibrated unit, ran unit through automatic test mode, and checked for fault codes. None found. Unit ops as it should."
Fred H.
FRIGIDAIRE DISHWASHER FFBD2406NW9B Complaint of unit not cleaning dishes very well and making grinding noises each time it is used. Ran unit to test. Found unit fills with water. Found noise is coming from wash motor. Recommend replace. Need to order.; ordrng 1 154844301 (motor & pump assy)
Fred H.
WHIRLPOOL FREEZER WRX986SIHZ00 "RC 36 FC 4. Bin is half full of ice. Found items blocking FC from closing properly, causing intermittent temps. Cleared jamb, heated deformed seal and verified proper sealing. Advised customer to leave FC door closed for a few hours so seal can maintain its shape."
Fred H.
FRIGIDAIRE "OVEN, GAS" FGF348KCJ "Complaint of oven not coming on. Found control is not sending voltage to ignitor. Recommend replace control. Quoted repair at $342.43, customer declined repair at this time. If customer calls back wanting repair, need to order (1) 5304518661 control and (1) 316220729 overlay."
Fred H.
FRIGIDAIRE REFRIGERATOR FFSS2625TS0 Complaint of unit leaking from above/behind dispenser. Found water tubing had come out of holder and was inside dispenser switch cavity. Added tape to tubing to widen and pulled through holder until locked in place. Tested unit ops. Unit ops ok at this time. Customer declined leak pad due to water already being on floor and residual water still leaking out of door.
Fred H.
WHIRLPOOL REFRIGERATOR WRF535SWHZ03 Installed new slide rails and tested drawer ops. Drawer and unit op ok at this time.
Fred H.
AMANA REFRIGERATOR ASI2575GRB01 "Complaint of doors not sealing properly. Found door gaskets are not seating correctly. Replaced gaskets and tested door ops. Doors seal better but not fully. Found freezer is overfilled and restricting air flow. Advised customer to remove/rearrange items in freezer to allow better flow. Unit ops ok at this time. Unit does not have water connection, did not leave leak pad."
Fred H.
SAMSUNG REFRIGERATOR RF28HDEDTSR/AA "The customer reported a water hammer sound coming from the filter when water dispenses, water accumulating in the crisper drawer, and the upper ice maker not working. The ice maker has a service kit needed to address it which includes, new ice maker, silicone, y clips and a drain hose. The water hammer noise will require a filter base assembly. The leak inside the ref section is caused by a backed up defrost drain, it will require a leak kit and a new ref evap cover. The customer declined the repair."
Fred H.
KITCHENAID ICE MACHINE KUIS18NNTB0 Pick up ; dspstn on spec-tagged invntry: 1 W10843121 DRIER - NON UV DYE
Fred H.
FRIGIDAIRE REFRIGERATOR LGHB2867PF7A "Customer reported water leaking out the front right after the last visit. On arrival the ice tray was not in the home position. Forced the ice maker to cycle. It would not turn. The tray was broken free from the motor and the fill water just bypassed the tray since it was not in the home position. Replaced the ice maker. It cycles and returns home, it fills without spilling. Per cc no charge. ; used 1 243297606 ("
Fred H.
BOSCH DISHWASHER SHX5AVF5UC/22 Part order ; ordrng 1 00631200 (PUMP ) and 1 11012308 (CONTROL ) and 1 12010650 (CONTROL )
Fred H.
WHIRLPOOL REFRIGERATOR GSH25JFXNBB Found defrost heater has an open short. Need to order a defrost heater P/#WR51X10055 and defrost bi metal P/#WR50X10065; rqstng P&A on 1 WR50X10065 (DEF BI METAL ) and 1 WR51X10055 (DEF HEATER)
Fred H.
WHIRLPOOL DISHWASHER WDT710PAHB1 Replace pump and motor assembly checked unit
Fred H.
WHIRLPOOL REFRIGERATOR WRF555SDFZ08 Found door switch broken. Replaced door switch with one from stock. Ran performance test on unit. Unit is functioning properly.; used 1 12002646 (
Fred H.
WHIRLPOOL DISHWASHER WDT750SAHZ0 Homed out heater and NTC both tested good. Found control board is not sending power out to heater. Need to order a control board P/#W11305297; ordrng 1 W11305297 (CONTROL BOARD)
Fred H.
WHIRLPOOL DISHWASHER WDF520PADM7 Installed drain pump P/#W10876537 control board P/#W10906426 and wire harness P/#W11227372. Ran performance test on unit. Unit is functioning properly.; dspstn on spec-tagged invntry: 1 W10876537 DRAIN PUMP
Fred H.
JENNAIR ICE MACHINE JIM158XYRS0 "Replaced parts. Tested all functions. Compressor continued to click on and off even after replacing relay and overload. Customer chose to have unit fixed and advised customer that someone from Sloan will pick the unit up and the work usually takes about two weeks. Also I left drain hose and water line at customers home.WPW10605286 - Compressor $662.20WPW10200037 - Drier $20.69Total - $732.56 $Paid In Full; ordrng 1 WPW10200037 (DRIER) and 1 WPW10605286 (COMPRESSOR ), dspstn on spec-tagged invntry: 1 F2WC9I1 FILTER"
Fred H.
KITCHENAID REFRIGERATOR KSSO48QMB01 Found unit has a small systems leak. Gave customer a quote of 1789.81 total for parts and labor. Customer declined.
Fred H.
LG REFRIGERATOR LSXS26386S/00 Part order ; ordrng 1 1 (COMPRESSOR )
Fred H.
SPEED QUEEN DRYER ADE4BRGS176TW01 Found cycling thermostat is not controlling auto cycle properly. Replaced thermostat P/#D504515. Ran performance test on unit. Unit is functioning properly.; pckd up 1 D504515 (THERMOSTAT )
Fred H.
AMANA DRYER NED4655EW1 Found drive motor is not energizing. Replaced drive motor with one from stock. Ran performance test on unit. Unit is functioning properly.; used 1 279827 (MOTOR) from stock
Fred H.
WHIRLPOOL REFRIGERATOR WRF767SDHZ00 Customer stated ice bin would not release. Upon arrival customer was not pushing release button and lifting up on bin to release. Showed customer and customer was able to release bin. Tested all functions. All functions and operations tested good.
Fred H.
GE REFRIGERATOR GSS23GSKGCSS Replaced ice maker cycled no noise all ops are are back to normal.
Fred H.
DACOR REFRIGERATOR DRF36C100SR "Customer’s complaint is the unit is not making ice. Removed the ice bin and found ice cubes lodged on the side of the ice maker. Cleared out all of the ice cubes and removed the ice maker. Inspected the ice maker and found no defects. Reinstalled the ice maker, replaced the water filter provided by the customer, purged the water system, and then pressed the test switch on the ice maker. Observed the ice maker complete a harvest and fill with water. All other functions are normal."
Fred H.
FRIGIDAIRE REFRIGERATOR FRS26R4AB5 Refrigerant all over machine compartment. Looks like filter dryer and/or compressor joint blew out. Needs filter dryer.; ordrng 1 5303305677 (drier/filter)
Fred H.
GENERAL ELECTRIC REFRIGERATOR ZIRS36NMGRH Customer stated the unit is leaking water out the front. Found the drain hole is restricted and drain water is backing up. Noticed the liner under the drain pan is flacking. Used a steamer to clear the drain hole. Cleaned out the drain pan and placed foil tape under the drain pan to keep liner material that’s flacking from entering the drain hole. Poured water into the drain to ensure it’s now draining. All other unit functions check normal.diagnostic/trip charge clean drain tube (g3)
Fred H.
DACOR REFRIGERATOR EF42BNDBSS Customer stated freezer section is dripping water and ice formed on the evaporator fan. Gained access to the evaporator fan motor & found a slab of ice built on the fan preventing it from operating. Ice build up appears to come from an issue with draining. Used a steamer to defrost and clear the drain tube. Defrosted the ice from around the evaporator fan & defrosted the evaporator. Used permagum to seal off areas of air leaks. Verified the drain tube is clear. Reassembled unit & verified the evaporator fan is still operating. All other unit functions check normal.diagnostic/trip charge defrosting (g4)
Fred H.
WHIRLPOOL DRYER WED5540SQ0 "High thermostat open, replaced with truck stock, ops good. Customers address is 1613.; used 1 279816 (THERMAL DR) from stock"
Fred H.
SAMSUNG WASHER WA456WDRHDWR/AA "Unit needs suspension, no other issues, quoted 533, declined repair."
Fred H.
SAMSUNG DRYER DV218AEV/XAA "Heater coil test open, replaced with truck stock, tested, unit ops good.; used 1 DC97-14486A (DUCT HEATER ASSY) from stock"
Fred H.
FRIGIDAIRE REFRIGERATOR LFTR1814LW6 "Ice build up in air channel between freezer and fridge, frost pattern good and defrost working. Cleared ice, recommend customer keep items an inch or two off the back wall."
Fred H.
LG REFRIGERATOR LTWS24223S Inspected unit and found water inlet valve is not allowing water to feed to ice maker; ordrng 1 MJX41869208 (WATER VALVE)
Fred H.
MAYTAG DRYER MEDB835DW "Installed door switch, unit is functioning properly again"
Fred H.
LG REFRIGERATOR LFXS26596S/00 Part order ; ordrng 1 FREEZER (FREEZER EVAPORATOR COVER COMPLETE )
Fred H.
LG REFRIGERATOR LFXS30766S Unit is not cooling unit will need recommended repair to sealed system would like to also ask if double labor is available due to extent of repair.; rqstng P&A on 1 ADL73341415 (FREEZER EVAP) and 1 ADL73981008 (FF EVAP) and 1 TCA35911902 (COMPRESSOR)
Fred H.
GENERAL ELECTRIC REFRIGERATOR GTS18CCSARWW The customer reported a noise coming from the freezer. Could not duplicate the sound. No problems found with the unit.
Fred H.
WHIRLPOOL REFRIGERATOR GS5SHAXNL00 "Customer complaining of fridge temp being too high and ice maker not working since fridge was purchased. Checked temps. Fridge at 45F, freezer at 18F. Checked frost pattern. Frost pattern incomplete. Checked compressor. Amp draw at 1.92 amps. Compressor is defective. Will need new compressor, dye drier and may need evaporator. Inspected ice maker. Module is defective. Also found water line crushed under fridge. Will need new ice maker module and water line. Will need approval for parts and assistance from lead tech as well. W10309994 compressor 554.80 WP2188823 evaporator 352.87 W10190935 IM module 138.79 8201597 water line 53.00 WPW10143759 Dye drier 17.39 SLSSM 60.00; rqstng P&A on 1 8201597 (WATER LINE) and 1 SLSSM and 1 W10190935 (IM MODULE) and 1 W10309994 (COMPRESSOR) and 1 WP2188823 (EVAPORATOR) and 1 WPW10143759 (DYE DRIER)"
Fred H.
SUB-ZERO REFRIGERATOR 695S3 Adjust water level to ice cycle unit also vacuum condenser told customer if call back they will need new ice maker
Fred H.
GENERAL ELECTRIC DISHWASHER GDT665SSN0SS "Replace u.i., wire harness and main board per Techline Charles.; ordrng 1 WD21X25474 (HARNESS ) and 1 WD21X25565 (U.I.DISPLAY) and 1 WD21X25994 (MAIN BOARD)"
Fred H.
KITCHENAID "WALL OVEN, MICRO" KEMS306BBL3 The knob for the oven thermostat on the control is broken. The knob 3149106 ( no longer available) recommended to use the knob for the cycle selection for the thermostat. Tested unit ops. Bake and broil ops are normal and the microwave heated a cup of water with pout issues. Unit ops are normal.diagnostic/trip charge
Fred H.
LG REFRIGERATOR LFCS22520S/00 "Recovered refrigerant, replaced UV Drier, Compressor, placed vacuum on system to check for leaks -none found, charged unit with 4.23oz r134a, powered u it on, and watched as evaporator began forming a full frost pattern. Advised customer that it will take up to 48hrs for unit to reach operating temps and resume ice production."
Fred H.
FRIGIDAIRE RANGE FGEH3047VFB "Install element, switch and lens. Opt test ok."
Fred H.
KENMORE REFRIGERATOR 795.72042.112 "Inspected unit. Unit is not cooling. Found compressor defective. Due to nature of issue and unit being produced by LG, assuming that unit needs new universal compressor and control as well. Customer stated that unit is less than 8 years old and compressor has 10 year guarantee. Notified customer that compressor should be covered on warranty at this point but need to confirm w/office since unit is a Kenmore. Quoted customer on sealed system repair w/out compressor. Will need to call customer w/update if compressor is covered. Also need assistance from lead tech on repair if customer approves. TCA38151706 compressor 0.00 ADH73150210 drier 63.85 EBR73093618 control 270.19 SLSSM 60.00 RFS02 289.00"
Fred H.
WHIRLPOOL REFRIGERATOR WRS325SDHZ01 Customer stated unit would leak. Upon arrival freezer side had a thick layer of ice at the bottom. Defrost tubing was block and heater clip was not in the correct position. Reposition heater clip. Defrosted ice. Cleared drain tube. Adjusted gasket in the rear where drain tube connects because it was smushed. Tested all functions. All functions and operations.
Fred H.
MAYTAG WASHER MTW5800TW0 "The console is damaged and the timer knob will change cycles. The console W10089679 ( no longer available/ discontinued) the timer will now change cycles if using the knob faceplate to select the cycle. Verified the unit will fill, agitate, drain, and spin. To address timer issue, recommend replacing the timer WPW10111389 $225.68 (LAD4) total estimate for timer replacement $430.63diagnostic/trip charge timer (d4) ; saved tckt"
Fred H.
KITCHENAID REFRIGERATOR KSSC36QTS08 Found optics board intermittent. Replaced Optics Board and powered unit back on.
Fred H.
SAMSUNG WASHER WA50F9A7DSP/A2 Replaced both pump and harness tested unit ops are back to normal.
Fred H.
WHIRLPOOL REFRIGERATOR WRR56X18FW02 "Unit wasn’t cooling correctly had leak install new evaporator,compressor,dye drier recharge unit and check all other operation.; dspstn on spec-tagged invntry: 1 WPW10143759 FILTER DRYER DYE"
Fred H.
WHIRLPOOL REFRIGERATOR WRT318FMDB00 Customer stated back wall of fridge compartment gets extremely cold and groceries on top shelf freeze at times. Says issue has happened since fridge was installed in home. Checked temps. Top of fridge at 22F and bottom of fridge at 35F. Freezer around 0F. Showed customer that air duct is in top of fridge compartment and that due to nature of air flow it’s somewhat normal to see items close to duct frost over. Notified customer to move sensitive items to lower shelves in fridge and not to keep items stacked around duct. Adjusted freezer temp to highest setting and notified customer that fridge temp will be increased due to adjustment. Recommended customer install thermometer in fridge compartment and be sure that temp does not drop past 32F. Ran service test and verified that unit can go into defrost. No faults detected in test either. Ops check good.
Fred H.
WHIRLPOOL DISHWASHER WDF520PADM7 "The customer reported the unit not heating. There were error codes for not heating and for the wash motor not running. Ran diagnostic cycle. The unit heats fine, 7.3 amps total. The wash motor is a little loud. The heating error most likely occurred when the wash motor was not running water over the heater, quoted on a new wash motor assembly. The customer declined the repair."
Fred H.
MAYTAG DRYER MED5800TW0 The console is damaged and missing both console clips. The console W10142689 ( no longer available/ discontinued) tested unit ops and the unit heats and spins.diagnostic/trip 2nd appl
Fred H.
WHIRLPOOL REFRIGERATOR WRS970CIDM00 "Temps check out normal, customer says nothing abnormal happened. Placed logger in freezer and will call. ; schdld next appmnt for 4/24 FRI !"
Fred H.
WHIRLPOOL REFRIGERATOR WRS321SDHZ01 Installed harness and CTRL. Ops normal.
Fred H.
FRIGIDAIRE RANGE FFGF3047LSG "Unit has bad ignitor, needs new one. ; used 1 12400035 (GLOW BAR IGNITOR), and 1 COUPON10 ($10 DISCOUNT COUPON) from stock"
Fred H.
MAYTAG WASHER MVWC565FW1 Unit ops normal. Instructed proper use. ; dspstn on spec-tagged invntry: 1 W11162438 CONTROL BOARD
Fred H.
WHIRLPOOL REFRIGERATOR WRF540CWHB01 Need to order these parts; ordrng 1 W11396033 (LIGHT SWITCH) and 1 WP13055901 (slide) and 1 WPW10330994 (bracket) and 1 WPW10330995 (bracket)
Fred H.
WHIRLPOOL REFRIGERATOR WRF540CWHZ02 Installed water valve and ops normal. ; dspstn on spec-tagged invntry: 1 W10884390 ICE MAKER
Fred H.
WHIRLPOOL DRYER MEDB835DC4 "Plastic panels on the inside of the door catch/slip off when door is opened/closed. Found the edges to not be even, biting into the plastic and wearing down clips. When bezel around catch slips unit will not shut properly. Ordering a new strike and door assy. ; ordrng 1 W11162064 (DOOR ) and 1 W11163826 (STRIKE )"
Fred H.
WHIRLPOOL DRYER WET4027HW0 "Gate code:1981 Dryer is unresponsive when unit turned on. Door switch and push to start test properly. Timer contacts not hitting at the right time according to the tech sheet. Drive motor is also out of spec when testing the windings. Unit is in a dead zone could not get in touch with tech line. ; rqstng P&A on 1 279811 (DRIVE MOTOR ) and 1 W10854240 (TIMER ), states that autho needed"
Fred H.
SAMSUNG DRYER DV48H7400EW/A2 Customer stated the unit is not heating. Checked voltage (240/120V) present however the terminal block is not wired for a four prong outlet.Corrected the wiring at the terminal block. The door switch will not secure. The heater connection has a damaged wire terminal. Repaired the wire. Verified the heater resistance is normal ( .10 ohms) thermostats check normal. Used foil tape and glue to secure door switch. Reassembled unit and tested unit ops. Unit is now heating. Door switch DC64-00828B is getting stuck however customer will uses as is.diagnostic/trip charge adjusment (c2)
Fred H.
WHIRLPOOL DISHWASHER WDF520PADM Motor locked installed new motor ops are back to normal. Took pic of receipt unit is under warranty.; dspstn on spec-tagged invntry: 1 W11025157 PUMP & MOTOR
Fred H.
LG DISHWASHER LDF5545BD After further diagnostic inspection unit need another assembly part for door spring ordering part ; ordrng 1 ACJ73790102 (DOOR HINDGE ASSEMBLY )
Fred H.
MAYTAG DRYER MEDC465HW After initial inspection found that unit was missing lint screen ordering lint screen WPW10717210.; ordrng 1 WPW10717210
Fred H.
WHIRLPOOL REFRIGERATOR WRF555SDHV01 Spoke to Mark at tech line dry nitrogen 140psi to find leak Leak soap solution. To find leak after applying nitrogen and soup solution didn’t find external leak. Call back to tech line . was advise by Andy to call TCS8008744698 called TCS spoke with AmariShe states the there can be a product exchange some will contact Lowe’s Reference number 772586381
Fred H.
GE WASHER GTW465ASN1WW "Washer does not wash as per customer, mode shifter is damaged preventing cycles from advancing ordered new mode shifter; ordrng 1 WH05X25036 (mode shifter asm)"
Fred H.
SAMSUNG DRYER DVE50R5200W/A3 After initial inspection found terminal block was missing a terminal bolt installed terminal bolt unit function properly
Fred H.
GE WASHER GTW465ASN1WW "Washer is not draining, ordered new drain pump; ordrng 1 WH23X28418 (DRAIN PUMP)"
Fred H.
ROPER WASHER RTW4516FW Installed new control board unit is functioning properly again
Fred H.
WHIRLPOOL WASHER WFW5620HW0 "Replaced faulty washer Inlet valves, tested both new valves, filling and operating properly"
Fred H.
GE DRYER GTD33EASK0WW Complaint of no power. Went to hooked up unit. Unit has a bad terminal block. Ordering new terminal block.; ordrng 1 WE4M325 (TERMINAL BLK AND GRAND STRAP)
Fred H.
BOSCH DISHWASHER SHE3AR76UC/25 Original complaint hole in hose and cut wire. After replacing drain hose and wire harness found unit would not turn on or run replaced control unit and power module. Ran ops all checks good . Not further problems found.
Fred H.
SUB-ZERO WINE COOLER 424G/O2 Compressor is installed and unit chef for leaks. Will check status in the morning;
Fred H.
KITCHENAID DISHWASHER KDTE334GPS "Installed new user interface console, unit is working properly again"
Fred H.
WHIRLPOOL DRYER WED5620HW "Found wiring harness and relay on control board is fried, will need replacement of both; ordrng 1 W11310055 (harns-wire) and 1 W11388040 (CONTROL BOARD)"
Fred H.
WHIRLPOOL MICROWAVE WMH32519HV-5 "Original complaint of door issues and broken class. Upon examining unit found dents to door, inner of microwave (causing door not to close properly), broken door glass, and to back of microwave. Called tech line to check on inner dent . Declared non repairable by tech line. Talked to Austin report 772-759-0759."
Fred H.
GENERAL ELECTRIC WASHER GLWN5250D0WW "Customer stated that she started the first cycle since repair, left the room and came back down the hall to find water trailing out of the laundry room. Cleaned up water and took several quick pics of water trailing from laundry room to kitchen and also leading out to garage. Inspected washer. Water steadily trickling down back of washer. Found water valve has failed and appears to be leaking from hot water solenoid. Turned off water supply. Took quick pic of bad valve. Spoke w/FH about issue. Will need to reorder valve on 1YPW and come back tomorrow or ASAP.; ordrng 1 WH13X10053 (INLET VALVE)"
Fred H.
WHIRLPOOL RANGE WFE505W0HB1 Unit is warranty call through Best Buy. Control lights flashing and oven cavity does not work. Replaced control sent to customer from Best Buy. Control light not coming on after replacement. Checked power to unit and found the terminal block/bottom of the harness to be burnt up. Recommend customer leave unit unplugged due to possible fire hazard. Best Buy told us to order the parts they would reimburse customer. Ordering 1 (W11432194) harness. Collected $95 diagnostic fee. 119(labor) plus 102.49(part) left on remaining balance. ; rqstng P&A on 1 W11432194 (MAIN HARNESS)
Fred H.
WHIRLPOOL DRYER WED8300FW2 "Found source of noise to be worn pulley wheel, also rollers having difficulty rotating. Belt has signs of wear. Checked dryer temp ops. Temp cycling too high and too inconsistent. Will need new thermistor, also need pulley, spring, screw, belt, and both rollers & retainers. 661570V belt 24.06 WPW10446781 idler spring 18.56 WP3389420 screw 5.44 W10837240 idler pulley 29.98 WP8577274 thermistor 39.13 WPW10314173 roller 19.70 x2 WPW10512946 retainer 8.11 x2; ordrng 1 661570V (BELT) and 1 W10837240 (IDLER PULLEY) and 1 WP3389420 (SCREW) and 1 WP8577274 (THERMISTOR) and 2 WPW10314173 (ROLLER)s and 1 WPW10446781 (IDLER SPRING) and 2 WPW10512946 (RETAINER)s"
Fred H.
KENMORE WASHER 110.2023271 "Cold water filling slowly, long fill errors, needs water valve. Authorized Beth Green. Installed water valve, tested, ops good.; used 1 W11210459 (VALVE) from stock"
Fred H.
MAYTAG WASHER MVWX655DW1 "Customer says unit is operating normal now. Test unit, opt test ok."
Fred H.
KITCHENAID REFRIGERATOR KRMF706ESS01 "According to customer, disinfectant that we use left runs in stainless steel. I sprayed handles and wiped per instructions on bottle. Tried stainless steel cleaner and runs will not buff out.; saved tckt"
Fred H.
WHIRLPOOL WASHER WTW8040DW4 Unit rubbing against pan. Adjust legs up. Opt test ok.
Fred H.
WHIRLPOOL RANGE WFC310S0ES3 "Explained to customer that the outer coil isn’t going to glow like the inner ones as a safety precaution against kitchen fires, all of the exposed elements are like this now. Customer states the handle is chipped, ordering white handle. Called triples for correct part number.; ordrng 1 W10300489 (hndle-door)"
Fred H.
SAMSUNG REFRIGERATOR RF267AERS Unit freezer door seems not to have been shut completely on right side remove ice and drawers reinstall reinstall all parts unit seems to be closing now instructed customer if freeze again may new to replace drawer rails.
Fred H.
WHIRLPOOL DISHWASHER WDF520PADM7 "Unit not going into wash cycle, filling and draining fine. 4-3, no loose wires, ordering sump and control.; ordrng 1 W10906426 (cntrl-elec) and 1 W11025157 (pump&motor)"
Fred H.
GE WASHER GTW485ASJ5WS "Replaced belt, valve, lid lock, updated firmware and checked ops. Ops are good. Advised customer to only put fabric softer in dispenser on agitator.; dspstn on spec-tagged invntry: 1 WH01X27954 LID LOCK and 1 WH13X26535 WATER VALVE"
Fred H.
GENERAL ELECTRIC WASHER GTW460ASJ9WW Went and picked up rods unit once again had over load error went ahead and replaced rods due to overloading advised customer to not overload the unit recalibrated system ops are back to normal.; pckd up 2 Wh16x26910 (SPRINGS)s and 2 Wh16x26911 (SPRINGS)s
Fred H.
WHIRLPOOL FREEZER WZF34X20DW01 "Top of door is bowed down again. Was not bowed down when door was replaced. Spoke with Chris at WP and was provided file number 7727596787. Was advised to order door from Plainfield, IN so we know we are receiving the most current part.; rqstng P&A on 1 W10746789 (DOOR -WH) and 1 W11178521 (NAMEPLATE)"
Fred H.
WHIRLPOOL RANGE WFC150M0EB3 Customer stated the cooktop elements and oven are smoking when using. The cooktop elements have residue on them fro a spill over. Removed and cleaned cooktop elements. Wiped off the bake and broil elements. Explained any spill overs must be clean off or will causing the elements to smoke because it’s burning off the residue. Tested unit ops. All cooktop elements energize normal and bake /broil normal. Unit ops are normal. Allowed the unit to burn off residual residue. No more smoking coming from the unit.
Fred H.
WHIRLPOOL MICROWAVE WOC54EC0HS03 Techline called Adrian 7727597425 sent up for lead review advised customer to listen for whirlpools call 7727597425
Fred H.
WHIRLPOOL "WASHER, DRYER CO" WET4027HW "Unit terminal block and wire are burnt out unit will need new block and wires for system replaced terminal block to system and found dryer still not operating found timer burnt out as well. Customer approved repair.; ordrng 1 W10854240 (timer), pckd up 1 279320 (terminal block)"
Fred H.
WHIRLPOOL MICROWAVE WMH31017HS2 "Unit had been uninstalled and moved to maintenance shop. Installed new magnetron, transformer, capacitor, diode, and interlocks. Ran unit to test. Unit ops ok at this time."
Fred H.
BOSCH DOWN DRAFT DHG601DUC/01 Installed transformer P/#00499780. Ran performance test on unit. Unit is functioning properly.
Fred H.
WHIRLPOOL REFRIGERATOR WRR56X18FW01 Installed compressor P/#W11125124 evaporator P/#W10858281 and thermistor P/#WPW10383615. Checked system for leaks. Added freon. Ran performance test on unit. Unit is functioning properly.; dspstn on spec-tagged invntry: 1 WPW10383615 THERMISTOR
Fred H.
AMANA DRYER NED4655EW1 "Customer stated unit would not come on. Upon arrival I could hear motor making a humming sound. Looked at unit and drum would not spin. That’s when I determined something was stuck in the blower housing. Removed housing and saw a laundry item stuck in blower wheel not allowing the unit to operate as intended. See SD-Quick Pics. Removed item, tested all functions. All functions and operations tested good."
Fred H.
BOSCH DISHWASHER SHP65TL5UC/02 Replaced cable kit and checked unit
Fred H.
LG DRYER DLEX3370V Replaced control heater and thermistor
Fred H.
LG REFRIGERATOR LMX25981ST/01 Installed evaporator fan motor P/#4681JB1027C. Ran performance test on unit. Unit is functioning properly.
Fred H.
WHIRLPOOL DRYER WED4815EW1 Inspected unit and found that bird has built a nest in the dryer vent outside. Customer will need to have the dryer vent cleaned out. Unit is heating and cycling temperature as designed. No other issues found at this time.
Fred H.
KITCHENAID RANGE KSEG950ESS2 Wire suppressor is visibly burned. Part is not on parts breakdown. Had to get part number off old part. Called Fox and was told they do not have part.; ordrng 1 W11175842 (SUPPRESSOR)
Fred H.
WHIRLPOOL REFRIGERATOR WRF535SWHZ03 "According to customer, unit will not make ice and loose FZ door handle. Unit needs a new door switch and FZ door handle tightened. Tightened FZ door handle, replaced door switch and checked ops.; used 1 W11396033 (LIGHT SWITCH) from stock"
Fred H.
FRIGIDAIRE REFRIGERATOR LGHX2636TFB Need gasket also; ordrng 1 241786010 (gasket-frzr door)
Fred H.
WHIRLPOOL DISHWASHER WDT730PAHZ0 Dropped retainer with customer at his request unit operates normally
Fred H.
FRIGIDAIRE RANGE PLEB30S9FCD Installed controller P/#316462839. Ran performance test on unit. Unit is functioning properly.
Fred H.
GENERAL ELECTRIC MICROWAVE JNM1541SM5SS The unit is not heating. The transformer is getting 120vac but is not pulling any amperage. The transformer needs replacing. The customer declined the repair.
Fred H.
MAYTAG DRYER MEDB835DW4 "Complaint of unit taking multiple cycles to dry items. Checked unit for heat, unit is heating. Removed exhaust tubing and checked air flow, air flow from unit is normal. Reattached tubing and ran unit to check air flow at outside vent. Air flow from vent is slightly restricted and can feel/see decent amount of lint build up inside duct work. Recommend customer have duct work cleaned. Adjusted front feet to allow more forward tilt to unit so items will make better contact with sensor bars and cleaned sensor bars. Advised customer to use and monitor performance. Unit ops ok at this time."
Fred H.
WHIRLPOOL RANGE RF378LXMB0 Installed new switches and element. Tested burner ops. Burners op ok at this time.; dspstn on spec-tagged invntry: 1 WP3149400 INF SWITCH
Fred H.
WHIRLPOOL FREEZER WRT311FZDW00 Installed fan blade kit P/#W10916494. Ran performance test on unit. Unit is functioning properly.
Fred H.
GE "WASHER, DRYER ST" GTUP240EM5WW "Tried to install new outer tub and gearcase assembly. While trying to separate gearcase, found unit had leaked so long that unit inner tub has corroded and seized onto gearcase shaft. Would need to replace inner basket. Updated quote for repair $1174.87. Property manager declined repair."
Fred H.
SAMSUNG REFRIGERATOR RF25HMEDBSG/AA "Cleared frost/ ice from compartment, installed Service Kit, powered unit on, and cycled ice maker until it filled with water. Advised customer that it will take a few hours for temps to drop enough to resume ice production."
Fred H.
FRIGIDAIRE REFRIGERATOR FFSS2615TS2 Per John send photo of liner support over for review. Send it to NA.Technical help@Electrolux.com. Complaint no. 83517113.; saved tckt
Fred H.
WHIRLPOOL RANGE WFG775H0HZ0 Adjusted igniter and checked unit
Fred H.
JENNAIR COOKTOP JGD3536GS00 "Burner clicking when not in use. Marble countertop, will need help taking it out.; ordrng 1 W10475150 (module-spk) and 1 W10861397 (harns-wire)"
Fred H.
SAMSUNG DRYER DV42H5200GF/A3 "Tested ops with wet towel in dryer. On sense cycle unit shutting off in less than 5 minutes. Attempted to test board. Could not find correct tech sheet on unit. Spoke with Elvis on Samsung techline. He determined board is bad. Will need new board, also outlet thermistor reading out of specs. ; rqstng P&A on 1 DC32-00007A (OUTLET THERMISTOR) and 1 DC92-00669Y (MAIN PCB)"
Fred H.
WHIRLPOOL REFRIGERATOR WRV986FDEM00 Install damper control. Opt test ok.
Fred H.
WHIRLPOOL DRYER WED4815EW1 "Inspected unit and found that the rollers are squealing when they warm up. Unit will need new rollers and roller shafts. 349241T-rollers(2 pack), WPW10359269-roller shaft x2. ; ordrng 1 349241T (ROLLERS) and 2 WPW10359269 (ROLLER SHAFT)s"
Fred H.
SAMSUNG WASHER n/a Inspected unit and found that the spin basket has broken free from the spider bracket. Unit will need a new spin basket assembly. Customer stated that he will replace the unit.
Fred H.
WHIRLPOOL REFRIGERATOR WRF736SDAM14 "Spoke with customer. Unit does not appear to have cooling issues, just ice maker not producing ice. Confirmed temps are to specs. No issues with cooling detected. Found slivers of ice in bin and same size ice in mold. Ran service mode. Test 56 displaying E2 for lost motor position. Ran harvest test. Unit harvesting to specs. Spoke with Garrett on techline. He said unit is not filling or sensing position of IM motor due to bad communication with logic board. Said to replace UI control board. Quoted customer 559.94 for repair. She was concerned with price due to appliance being less than 4 years old. Said she would be speaking with Wpl CS about repair. Notified customer they will need to call office ASAP to update whether they will be repairing unit.; rqstng P&A on 1 W10852669 (UI BOARD)"
Fred H.
SAMSUNG DRYER DV210AEW/XAA "Tested unit and found that it has an open element. Unit will need a new element. DC97-14486A-heating element assembly $187.90. Quoted customer $328.05 for repair. Customer declined repair and stated since he has to buy a washing machine, he will replace both units."
Fred H.
WHIRLPOOL REFRIGERATOR WRS586FLDM00 Reinspected unit. Ice has been made since last trip. Installed parts. Ensured freezer door now making good seal and fridge door closing properly. No other issues found at this time. Notified customer unit will take 12-24 hours to get down to set temps.
Fred H.
WHIRLPOOL WASHER CAE2745FQ "Replaced control, lid lock and checked ops. Concrete is a little uneven, but unit itself runs good. Feet are jammer nut style and and feet do not move by moving unit away from wall. There was tape holding front panel as top lock tabs were not in gauged. I adjusted front panel, so tape is no longer required."
Fred H.
WHIRLPOOL REFRIGERATOR GX5SHDXTQ00 Damper may have not been opening correctly instructed customer may need to be replace they will call if unit stop cooling refrigerator section.need to order fresh food damper motor.
Fred H.
FRIGIDAIRE REFRIGERATOR EI23BC56ISA Unit ice maker mold was crack also sensor bracket was broken off install new ice maker and fill unit and all other operation seems normal.; used 1 243297609 (ICE MAKER) from stock
Fred H.
ROPER WASHER RTW4516FW2 "The customer reported that the unit was leaving wet clothes, not finishing the cycle. There was an error for no fill. There was sand blocking the cold water valve and no hot water connected to the unit. Replaced the valve and tested for leaks. Advised the customer that they need to have a filter installed or this will happen again. Also advised that they either need to hook up hot water or cap the cold water port. ; used 1 W11210459 (VALVE) from stock"
Fred H.
SAMSUNG RANGE NX58F5500SS Customer stated bake would not work. Looked at unit and ignitor did not ohm out. Tested broil to ensure rest of oven operated as intended. Unit checked good. Needs ignitor.LAE05Paid Today - $95.00Remaining Balance - 282.50; ordrng 1 DG94-00520A (IGNITOR )
Fred H.
SPEED QUEEN WASHER AWN43RSN115TW01 "Customer stated tub ring is damaged. Called techline and spoke with Mr. Josh I believe, and was told the unit is cover under warranty because it was only in a residential setting. Also was given parts and part numbers for the order. Did not collect payment from Jefferson McGill. Also requesting double labor due to tub change.; ordrng 1 203968 (TUB COVER) and 1 39837 (BALANCE RING) and 1 719P3 (WASHTUB KIT)"
Fred H.
GENERAL ELECTRIC WASHER GFW450SPM1DG Replaced the diverter motor. The unit now starts a cycle without any problem.
Fred H.
FRIGIDAIRE DISHWASHER FDD1100RHM Part order ; ordrng 1 154859201 (WASH MOTOR )
Fred H.
FRIGIDAIRE "WASHER, DRYER ST" GLTF2940ES1 "Customer stated unit would not spin. Ran diagnostics and these were the error codes present. E57 for motor windings. Also from drum spinning, drum was hitting inverter board, disconnecting wires and damaging board. Customer declined repair due to age."
Fred H.
JENNAIR COOKTOP JED8230ADB15 Part never arrived will need to reschedule.; saved tckt
Fred H.
WHIRLPOOL WASHER WTW7500GC2 "Customer stated she can not get water to fill the tub. Checked for error codes F3E2 inlet water temperature fault, F5 E1 lid switch fault, F8 E1 long fill. Cleared the error codes and put the unit into diagnostic mode. Verified water going to the unit however when manually energizing the cold water valve, no water is coming through. Unit needs the water valve assembly ; ordrng 1 W11130239 (WATER VALVE ASSEMBLY )"
Fred H.
G.E. DRYER GTDX180ED6WW Replaced the drive belt and the door latch. Adjusted and secured exhaust hose. Reassembled the unit & tested unit ops. The unit heats and spins normal.diagnostic/trip charge labor c4 ; dspstn on spec-tagged invntry: 1 279570 LATCH KIT and 1 WE12M29 BELT
Fred H.
WHIRLPOOL MICROWAVE WMH53521HZ4 Customer states the unit will not heat cheese in 14 seconds and she stated uses the same function & time setting everyday. Tested unit ops. Unit melted cheese within 20 seconds. Unit heated a cup of water without an issue on several different attempts. The unit is operating as designed. The light bulb on the bottom is open. Customer stated she will replace the bulb. Found no issue with this unit. Customer believes this is an issue. Contacted W/P techline ( Mark) and confirmed the unit is operating as designed. File# 7727597663
Fred H.
WHIRLPOOL DISHWASHER WDT710PAHB "Reinstalled detergent door and ops normal. If call back, pre order detergent asm."
Fred H.
LG REFRIGERATOR LMXS27626S.ASTCNA0 Replaced control evap drier and compressor charged unit operates normally at this time
Fred H.
WHIRLPOOL RANGE WFE550S0HZ1 The customer reported smoke coming from the unit. They unplugged it. Found that the terminals had not been tightened up to the terminal block. Need a new terminal block and main harness. Left unit unplugged. ; ordrng 1 W11134843 (HARNESS) and 1 WPW10245259 (TERMINAL BLOCK)
Fred H.
KITCHENAID REFRIGERATOR KRFF507EWH00 "The customer reported that the unit stoped making ice suddenly. On arrival the ref temp was 39 and the freeze was 2. There were no stored error codes. Cycled the ice maker successfully. Found that the ice maker was turned off, the customer was unaware it was off.; dspstn on spec-tagged invntry: 1 WPW10341329 VALVE"
Fred H.
KITCHENAID ICE MACHINE KUIX305ESS1 "Need to order these parts under warranty 5 years seal system; ordrng 1 WPW10200037 (drier-tube) and 1 WPW10605286 (compressor), states that autho needed"
Fred H.
ROPER WASHER RTW4516FW2 "Customer stated the unit will fill with water, no agitation nor spin, then it drains out the water. Checked the unit for error codes F8E1 no fill/ long fill. Only code saved. Cleared the error code and check unit functions in manual diagnostic mode. Found the cold water flow is insufficient and hot water flow is normal. Removed the water supply hoses and found a restricted water valve screen. Removed and cleaned out the screen and reinstalled back in the water valve. Retested unit ops. Water flow from both valve are sufficient. Recalibrated the control board. Unit ops are normal. Informed customer about checking the screens from time to time due to the customer having a well system."
Fred H.
WHIRLPOOL WASHER WTW4816FW2 Inspected unit and found it to be infested with roaches. Unit will need a new control board because the roaches have shorted this one out. W11170319-control board. Called techline and spoke to Mark. Mark documented my findings. Replaced control board and calibrated unit. Tested unit and unit ops tested good. No other issues/leaks found at this time. File#7727597761
Fred H.
MAYTAG DRYER MEDB850YW2 Diagnosis of unit showed bad heater. No time to finish to day will get stock part wp8544771 tomorrow. Rescheduled job for tomorrow to complete.; used 1 WP8544771 (ELEMENT) from stock
Fred H.
BOSCH WALL OVEN HBN5650UC/09 Replaced sensor tested unit ops are back to normal.
Fred H.
GENERAL ELECTRIC REFRIGERATOR/TOP CFE28TSHOSS "Customer stated the unit was leaking water when the water supply valve is opened. Found a constant drip coming from the solenoid of the unit water valve. Replaced the leaking water valve and tested dispenser ops. Water dispenses normal and no further leaking was found. All other unit functions are normaldiagnostic/trip charge valve,water (e4) ; used 1 4318047 (WATER VALVE SINGLE), and 1 COUPON10 ($10 DISCOUNT COUPON) from stock"
Fred H.
BOSCH WASHER WAT28402UC/12 "Customer had e23 errors indicating the float switch in the bottom of unit had tripped. Unit working fine now, removed top to inspect the bas of cabinet, a bit of water from me opening the drain filter but nothing anywhere near the float switch. Ran for a while and checked periodically, no indication of leaks. Found spot where hose rubbed through on hot water inlet, tiny pinhole in hose, ordering replacement.; ordrng 1 00749142 (HOSE)"
Fred H.
WHIRLPOOL DRYER WHD3090GW0 Replaced base and motor. Ops normal.
Fred H.
SUB-ZERO WINE COOLER 424G/O2 Unit is still failing to cool. Is worst now than before. Believe there to be a restriction within the unit. Called customer and informed of more parts needed. Repair declined. Per mrs Taylor scrap out unit. Issue necessary refund; states that autho needed
Fred H.
MAYTAG DRYER MEDB400VQ0 Not heating was original complaint. Found thermal cut off and idler pulley to be bad. Replaced both. Unit heating appropriately . Ran ops. All checks good. Called customer informed job complete and remaining balance due is $182.18
Fred H.
WHIRLPOOL REFRIGERATOR WRS315SDHZ After initial inspection found that unit was having a hard time rolling notice that rollers was warn down ordering new rollers. Also allowing unit time to run for 24hrs for further inspection ; ordrng 2 WPW10304660 (roller-cab)s and 2 WPW10475495 (roller-cab)s
Fred H.
MAYTAG WASHER MVWB850WR0 Water will not drain from unit. Drain pump runs but no water pumps out. Proper resistance/voltage to the pump. Ordering new drain pump. ; rqstng P&A on 1 W10536347 (DRAIN PUMP )
Fred H.
WHIRLPOOL DRYER WED8000DW After installation of control board unit works properly
Fred H.
MAYTAG DRYER MEDC465HW After installation of lint screen unit function properly
Fred H.
KITCHENAID DISHWASHER KDFE104DSS2 "Found the inside of the unit to be coated in scale. Customer said unit takes too long to wash. Told customer to clean out dishwasher with vinegar or bleach if needed, to remove scale. Scale needs to be removed before replacing OWI."
Fred H.
GE DISHWASHER PDT855SSJ0SS "Unit would not turn on. Power to unit but UI buttons not responsive. Checked for service bulletins and found a CSM Issue. Put unit into service test to reset per service bulletin. Bulletin recommended replacing heating element and updating unit software. Unit ran through a quick cycle fine and customers was satisfied. Units fan stayed on entire time. Customer not very concerned about the fan, mainly worried about overall unit not working properly. Told customer fan/heating nay need to be replaced"
Fred H.
WHIRLPOOL REFRIGERATOR WRT311FZDW00 "FF-60 FZ-34 on arrival. Inspected unit and found the evaporator motor not running. As soon as I touched the evaporator fan motor, it started running. Unit will need a new evaporator fan motor. WP2315539-evaporator fan motor $84.86. Installed new evaporator fan motor and tested unit. Unit ops tested good. All fans are now working. No other issues/leaks found at this time."
Fred H.
MAYTAG DRYER MEDE300VW1 "Customer says drum will not spin. Drum was spinning when i got there. Greased up rollers and made sure all parts of the unit were working properly. Customer is happy. Drum has a slight jump to it. No flat spots on the rollers, drum is slightly warped."
Fred H.
BOSCH DISHWASHER SHX2ARL5UC/08 "Customer states unit was turning itself off after a few minutes into the cycle. Reset, power cycled, ran a normal cycle, unable to find any issues. Let it run for 20-25 minutes with no issues."
Fred H.
WHIRLPOOL FREEZER WZF34X20DW01 Unit is at 43 on arrival. Inspected evaporator and found that the evaporator thermistor is testing open. Replaced evaporator thermistor and the compressor came on. Unit ops tested good at this time. Informed customer to monitor unit temps for 48 hours before restocking the freezer. ; used 1 WPW10383615 (THERMISTOR) from stock
Fred H.
SAMSUNG DRYER DV40J3000EW/A2 "Found heating element was receiving no continuity, replaced heating element, unit is functioning properly again.; used 1 DC97-14486A (DUCT HEATER ASSY) from stock"
Fred H.
SUB-ZERO REFRIGERATOR 700TCI-3 Complaint of unit freezing to where drawer is difficult to open/close. Customer had defrosted and cleaned unit recently but unit has already started freezing back. Error codes 40 and 24 present. Found fan is not functioning. Lower portion where defrost heater is is clear of ice but could not get heater to come on manually. Recommend replace fan and order heater and terminator in case either is damaged.; ordrng 1 7003817 (FAN) and 1 7015935 (DEFROST TERMINATOR) and 1 7041264 (HEATER)
Fred H.
SUB-ZERO ICE MACHINE UC-15I Complaint of unit not producing ice. Customer er stated that they had recently replaced filter but had no effect on issue. Found molds completely iced over. Melted ice from molds and let unit run to test ops. Found unit will make ice but is not completely harvesting cubes. Adjusted harvest time and let unit run again to test. Unit harvested all cubes but some took a while. Advised customer to try cleaning unit before adjusting harvest time more. Customer bought bottle of cleaner.; used 1 19-0653-01 (IMNK CLNR (SCOTSMAN) 16 OZ) from stock
Fred H.
WOLF RANGE DF486G-3 "Complaint of one of the ovens cutting off during use when both are turned on. Customer had both ovens turned on prior to visit, let run to see if issue would occur. Unit did not malfunction during visit."
Fred H.
ASKO DRYER T208V.W.U "Unit still chirping, found that drum squeaks at the same location every revolution. Ordering bearing, supports, belt, gaskets.; ordrng 1 104265 (BELT) and 2 273637 (ROLLER)s and 1 366233 (GASKET) and 1 581147 (BEARING HOUSING) and 1 660207 (BEARING)"
Fred H.
WHIRLPOOL REFRIGERATOR WRT541SZDM00 Replaced the ff door. Ice bin is full. Temperatures are within normal operating range. Unit ops are normal.
Fred H.
FRIGIDAIRE MICROWAVE LFMV1645TF Cook top lamp not coming on ; ordrng 1 5304499540 (lamp assembly) and 1 5304509422 (PC BOARD )
Fred H.
BOSCH DISHWASHER SHEM3AY55N/24 Eo6 error code and unit won’t power up ; ordrng 1 PSEUDOSCIENCE (MAIN BOARD ) and 1 PSEUDOSCIENCE (DOOR LATCH ) and 1 PSEUDOSCIENCE (CACHE)
Fred H.
AMANA WASHER NFW5800HW0 Too much suds in unit. Dissipated suds. Opt test ok.
Fred H.
WHIRLPOOL DRYER WED4815EW1 Front panel dented; ordrng 1 W10664697 (panel)
Fred H.
MAYTAG WASHER MVWC565FW2 Unit opt test ok.
Fred H.
MAYTAG WASHER MVWC565FW2 Unit opt test ok.
Fred H.
FRIGIDAIRE RANGE FCRE3052AWB Clock making noise. Unit opt test ok.
Fred H.
WHIRLPOOL REFRIGERATOR WRF555SDFZ09 Unit opt test ok. No leaks found.
Fred H.
FRIGIDAIRE FREEZER FFHB2750TP8 Unit opt test ok.
Fred H.
WHIRLPOOL REFRIGERATOR WRS571CIHZ01 Replace ice maker. Opt test ok.; used 1 W10873791 (ICE MAKER) from stock
Fred H.
WHIRLPOOL REFRIGERATOR WRF555SDFZ09 "Compressor not coming on, not getting 120v to compressor.; ordrng 1 W10867574 (cntrl-elec)"
Fred H.
FRIGIDAIRE DISHWASHER FFCD2413US2A Unit opt test ok.
Fred H.
MAYTAG WASHER MVWX600BW0 "According to customer, unit went into straight drain and would not turn off. Customer tried unplugging unit. No fault error codes are found. Drain pump sounds a little rough, but is pumping water out. Customer did wash an extremely large load when this occurred. Possible unit was overloaded. I recommend replacing drain pump.pump, drain (g4) ; rqstng P&A on 1 WPW10661045 (PUMP, DRAIN )"
Fred H.
MAYTAG WASHER MVWB835DW4 "Unable to get washplate out as bolt is stripped going to return with washplate jic and my impact spoke with customer okay with a reschedule; ordrng 1 W10902814 (washplate), dspstn on spec-tagged invntry: 1 W10734521 SLIDER 1 W10754448 CLUTCH , and 1 W11130356 SUSPENSION RODS"
Fred H.
KITCHENAID REFRIGERATOR KRMF706ESS01 Units pantry door did not come with ui. Needs ui. ; ordrng 1 W10769076 (UI )
Fred H.
KITCHENAID DISHWASHER KDTE334GPS0 Part order ; ordrng 1 W11162733 (PUMP AND MOTOR )
Fred H.
WHIRLPOOL REFRIGERATOR WRS315SDHZ03 Model doesn’t not have leveling feet. Ops normal.
Fred H.
WHIRLPOOL REFRIGERATOR WRT518SZFM00 "Unit had leak near cap tube on drier, replaced drier and ops normal. ; used 1 WPW10143759 (FILTER DRYER DYE) from stock"
Fred H.
LG WASHER WM3987HW Customer stated unit would not power on. Upon arrival looked at unit and no button response. Unit is getting 120 from outlet. Was able to bypass noise filter after calling techline and main board is still goose at this time. Unit does power on after jumping unit.6201EC1006T - Noise Filter $62.75Paid In Full Today.; ordrng 1 6201EC1006T (NOISE FILTER)
Fred H.
WHIRLPOOL REFRIGERATOR WRT112CZJZ00 Replaced gasket and hardware. Ops normal.
Fred H.
WHIRLPOOL WASHER WTW4816FW2 Replaced suspension rods unit operates normally
Fred H.
LG WASHER WT5170HW Part order ; ordrng 4 4902EA1002E (DAMPERS )s
Fred H.
U-LINE ICE MACHINE UHNP315-SS01A "Unit displays 11. Unable to find any issues in diagnostics, power cycled unit and it started making ice shortly thereafter. Unable to find any issues. Collected for other tickets on this one."
Fred H.
WHIRLPOOL REFRIGERATOR GI0FSAXVY011 The customer reported the unit not making ice. On arrival the ref temp was 40 and the freezer was 2. The ic emailer was full and cycled again on its own when I removed the bin. No problems found.
Fred H.
WHIRLPOOL WASHER WTW8040DW2 Customer stated unit would leak across the floor. Ran diagnostics and these were the error codes presented. F2E1 UI stuck button. F3E2 water temp fault. F0E5 off balance load. Water did leak from housing and tub wobbles dramatically. Customer stated she has been washing her and dog belongs and have been overloading. She wants to start over.
Fred H.
WHIRLPOOL DISHWASHER WDT790SAYM2 Unit is not washing. The wash motor runs but makes an abnormal noise and does not pump. Needs a new sump assembly. The customer declined the repair. ; dspstn on spec-tagged invntry: 1 WPW10327249 INLET VALVE
Fred H.
THERMADOR RANGE PRD304GHU/20 Breaker 13/15. Found convection element failing to heat. Unit is installed on a raised platform. Advised customer that I will need a second man to help uninstall unit to properly diagnose. Will bring control board and convection element with me so repair can be made.; ordrng 1 00640401 (CONVECTION ELEMENT) and 1 00709785 (CONTROL BOARD)
Fred H.
MAYTAG WASHER MVWB765FW3 "Installed new gearcase, clutch, slider, rotor, and stator. Calibrated unit and ran test cycle. Unit ops tested good. No other issues leaks found at this time. ; dspstn on spec-tagged invntry: 1 W10754448 CLUTCH , used 1 W10734521 (SLIDER) from stock"
Fred H.
WHIRLPOOL DISHWASHER WDF520PADM7 "Found water supply not turned on fully, preventing unit from washing top rack. Turned water supply all of the way on, installed high loop on drain hose, and checked ops. Unit ops as it should."
Fred H.
SAMSUNG FREEZER RF22KREDBSR "According to customer, ice maker will not work. Unit needs a Samsung ice maker service kit. Unfortunately, I cannot service due to German cockroaches."
Fred H.
FRIGIDAIRE REFRIGERATOR PLHS267ZDB6 Damper is intermittent. Quoted; Damper 241600902 $185.74 Labor RFMDA $189 Total $389.60. Customer approved repair but may call back to cancel.; ordrng 1 241600902 (DAMPER)
Fred H.
WHIRLPOOL REFRIGERATOR WRT318FZDW05 Logger somehow reset itself. Reconfigured logger and placed back into RC compartment to log temps for a few days.; saved tckt