Local Reviews
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Fred H.
MAYTAG WASHER MVWB835DC2 Found board powered no response from console replaced console diag unit operates normally
Fred H.
KITCHENAID DISHWASHER KDFE104HPS0 Found weak pump motor replaced tested unit operates normally no leaks; dspstn on spec-tagged invntry: 1 W10648041 VALVE-INLET
Fred H.
WHIRLPOOL WALL OVEN WOD51ES4EB00 Spoke with techline Ed got good resistance on sensors replaced board still have issue 7727662151 recommend hard wire sensor to harness order second control jic the one installed is bad
Fred H.
WHIRLPOOL RANGE WFC310S0EB1 Unit needs new 8 inch element. Took pic of POP. ; ordrng 2 W10259865 (ELEMENT 8 INCH )s
Fred H.
WHIRLPOOL REFRIGERATOR WRS325SDHZ04 "ReplAced diffuser, ops normal."
Fred H.
WHIRLPOOL WASHER WTW6120HC0 Found the bracket that hold foot has been bent upward and rivets broken new foot cannot be installed straight because of this called techline Bryan from whirlpool says repair order cabinet absorbers and nameplate 7727628549 ; rqstng P&A on 1 W10676681 (cabinet) and 1 W11178521 (nameplate) and 3 W11197416 (absorber)s
Fred H.
WHIRLPOOL DISHWASHER WDT710PAHZ1 Replacement panel dented see sd pics; ordrng 1 W11116420 (panel)
Fred H.
WHIRLPOOL RANGE WFG510S0HS1 Hinge pin broken replaced hinge unit operates normally
Fred H.
WHIRLPOOL WASHER MHW6630HC Instructed proper loading. Ops normal.
Fred H.
WHIRLPOOL WASHER WFW560CHW0 Needs second man to remove washer and take apart tub for washer. ; ordrng 1 W10921996 (TUB ASM )
Fred H.
WHIRLPOOL REFRIGERATOR WRF555SDFZ09 "Replaced icemaker and ops normal. ; dspstn on spec-tagged invntry: 1 W11043013 INLET VALVE , used 1 W10882923 (ICEMAKER) from stock"
Fred H.
AMANA DRYER NED4655EW1 Found dryer cord and socket melted advised customer to seek electrician for repair
Fred H.
WHIRLPOOL DRYER WETLV27HW1 Customer name is Harper place Apartments. Address for unit is 3205 coastal grass way. Unit 2204. Washer and dryer combo. Units dryer not staying on when button is pushed. ; ordrng 1 W10563095 (PTS) and 1 W11094983 (MTR)
Fred H.
JENNAIR REFRIGERATOR JFI2089AEP "Units fill tube is frozen, cleared and ops normal at this time. If call back needs new fill tube asm. Also temp is normal, caused by blockage in fill tube. If happens again order fill tube(W11415785)"
Fred H.
WHIRLPOOL WASHER WFW8620HC1 "There was standing water in the spin basket upon arrival. Entered unit into diagnostics and found no error codes present. Started an automatic test cycle and the unit drained. Ran multiple test cycles and unit ops tested good. Checked resistance of the drain pump and it has a resistance of 20.5 ohms. Checked the drain filter and it is clear and there is nothing obstructing the drain pump. Ran unit through a quick cycle and unit ops tested good. Unit fully drained. Adrian at techline had me check to see if the spin speed was turned off on the regular cycle which is what the customer uses the most. I checked and it was. He stated that when it is turned off, after it completes the rinse it will power off. Instructed the customer to turn the spin on and let it complete a cycle and she will not have to worry about it again. No other issues/leaks found at this time. File#7727261135"
Fred H.
PERLICK REFRIGERATOR HP15RS "Top drawer was at 65 and bottom drawer was at 74 on arrival. 1.8 amp draw on compressor. The evaporator has frost on the bottom right hand corner and the cap tube is frozen at the evaporator. Unit has a low side leak and will need a new evaporator/heat exchanger and filter drier. Evaporator-PE68398 $403.20, Drier-63719 $16.80. Quoted customer $902.40 for repair. Customer approved repair. Ordering parts. 2 ss components (e18) ; ordrng 1 63719 (FILTER DRIER) and 1 PE68398 (EVAP/HEAT EXCHANGER)"
Fred H.
WHIRLPOOL REFRIGERATOR ET1CHKXKQ01 Found that unit pea trap drain was blocked removed blockage tested unit ops are back to normal.
Fred H.
MAYTAG DRYER MGDB835DW4 Bad motor ; ordrng 1 W10806761 (motor-drve)
Fred H.
WHIRLPOOL DRYER NOTAG Found control board fails to power up. Gave customer a quote of 502.29 total for parts and labor. Customer declined. Label plate had all information wiped off.
Fred H.
CROSLEY WASHER VAW3584GW1 "Unit opt test ok. Fill unit with water,watch it agitate then spin out."
Fred H.
WHIRLPOOL REFRIGERATOR WRT104TFDW00 Found compressor just hums when energized. Took ohms reading at compressor. Found compressor has seized. Need to order a compressor P/#W10575980 filter dryer P/#WPW10143759 and evaporator P/#W10836706; ordrng 1 W10575980 (compressor) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)
Fred H.
WHIRLPOOL WASHER WTW4816FW Found drain hose connected to union and then to water hose. Explained to customer that drain needs a siphon break or water will not drain properly. Installed control board P/#W11170319. Ran performance test on unit. Unit is functioning properly.
Fred H.
WHIRLPOOL REFRIGERATOR WRX986SIHZ00 Found emitter board not sending signal and spray foam blocking the arm from being able to move to off ordering receiver emitter and control board; ordrng 1 W10843055 (cntrl-elec) and 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec)
Fred H.
WHIRLPOOL DRYER WED49STBW1 Unit opt test ok. Will be sold as scratch and dent per warehouse supervisor.
Fred H.
WHIRLPOOL WALL OVEN IBS550PWS00 Replaced control in system started preheating and display fuse blew out again tested thermal fuse found no issue and checked all connections found no issue with wire must have been weak fuse. Called tech line advise that thermostat be replaced as well.; ordrng 1 WP9759243 (thrmst-fix) and 1 WPW10638608 (fuse)
Fred H.
GE DRYER GTD33EASK0WW Installed part. Tested ops. Ops heck good. Unit heating to specs. No other issues found.
Fred H.
LG "REFRIGERATOR, BI" LSXS26366D/01 Replaced compressor dryer and charged unit
Fred H.
GENERAL ELECTRIC WASHER GTW460ASJ9WW Unit had overload error as well as off balance error tested unit in quick wash with blankets and sheets spread evenly had no issues with unit advised customer of issue all ops are normal.
Fred H.
KITCHENAID REFRIGERATOR KRFC704FPS01 Part order ; ordrng 1 W11099684 (THREE WAY VALVE )
Fred H.
LG REFRIGERATOR LFXS28968S Replaced compressor dryer and charged unit
Fred H.
SPEED QUEEN DRYER ADE3SRGS173TW01 "Complaint of unit sparking when trying to start and now not doing anything. Inspected timer assembly and wiring for damage, did not find any. Checked voltage and found unit not getting voltage. Checked breaker and found breaker tripped. Reset and ran unit to test. Unit ops and heats ok at this time with no issues. If issue continues, recommend replace timer assembly. Would need to order (1) D505797P timer."
Fred H.
MAYTAG DISHWASHER MDB4949SHZ0 Replaced pump and motor checked unit
Fred H.
WHIRLPOOL FREEZER WZF34X18DW03 The customer reported ice forming a the top of the door where there is a gap. The customer has no electricity and will not allow me to open the door to get a pic of the model and serial tag. The door it’s self is misformed causing the door seal not to seal. Needs a new door. Tried to take a pic but did not turn out in the dark even with flashlight. Sb shows unit in warranty with the provided model/serial. ; ordrng 1 W10746783 (WHITE DOOR) and 1 WPW10481434 (NAME PLATE)
Fred H.
VIKING ICE MACHINE VUIM150 On arrival the water line to the unit was leaking. Replaced the water valve. The water supply line still leaked when tightened on the new valve. Replaced the supply line. The customer reinstalled unit. Ran water threw the drain to check that drain was not crimped. Advised the customer to double check for leaks. ; used 1 MS123847 (5FT STAINLESS 1/4 INCH HOSE) from stock
Fred H.
AMANA WASHER NTW4516FW3 Ops normal. ; dspstn on spec-tagged invntry: 1 W10780045 SUSPENSION
Fred H.
WHIRLPOOL REFRIGERATOR MFT2976AEM02 "Install dye drier told Customer let unit run for a few day will return And check with UV light for leaks; ordrng 1 FRESHFOODEVAPORATOR (FRESH FOOD EVAPORATOR ), dspstn on spec-tagged invntry: 1 WPW10143759 FILTER DRYER DYE"
Fred H.
HOTPOINT REFRIGERATOR CSX24DLR Door cam was broken install new door cam kit test unit all operation seems normal at this time.customer paid up front.
Fred H.
KENMORE REFRIGERATOR 401.4100301 Not has seal system problem customer want to talk over with husband.
Fred H.
WHIRLPOOL WASHER WTW5000DW2 "Installed parts. Tested ops. Ops check good, unit cycling to specs. No other issues found. Lid latch now functioning as well.; dspstn on spec-tagged invntry: 1 W10913953 SHIFT ACTUATOR"
Fred H.
JENNAIR REFRIGERATOR JFC2087HRS "Found fridge at 52F and freezer near 15F. Checked frost pattern on evaporator. Frost pattern is incomplete. Frost only half way on coils. Compressor appears to be having difficulty pumping refrigerant. Notified customer that unit could also have small leak but issue appears to be compressor. Stated that lead tech would have to come and confirm diagnosis. Quoted customer on compressor, evaporator, dye drier, and sealed system materials. Total repair cost at 1426.26. Customer was unsure about repair and said they would need time to consider options. Notified them to call office w/in 30 days if they choose to fix appliance and lead tech will have to be scheduled alongside tech. Evap 12002041 281.63 Dye drier WPW10143759 17.39 Comp ASSY W10160407 537.95 SLSSM 60.00 RFS03 318.00"
Fred H.
GENERAL ELECTRIC WASHER GLWN5250D0WW "Customer stated cold inlet valve slowly dripping water. Solenoid is stuck, will not close completely. Spoke w/FH on cost of repair. FH said to do 10% off labor and sell valve for 42.45. Quoted customer on new valve. Customer approved of repair. Picked up part from Trible’s. Installed part, confirmed valve now closing. No other issues found.; pckd up 1 WH13X10053 (WATER VALVE)"
Fred H.
WHIRLPOOL REFRIGERATOR WRX735SDHZ02 Replaced the ice maker and cycled crushed ice threw. It dispenser without locking up. The customer reported that the unit is occasionally freezing things. On arrival the ref temp was 37 and the freezer was 4. Blocked a small portion of the return vents in bottom of fridge section as previously told by WP on a same issue with a unit just like this one.
Fred H.
FRIGIDAIRE REFRIGERATOR LFSS2612TE0 Spoke with customer and advised I would like to order the dispenser switch assembly as well as the water valve. Customer agreed.; ordrng 1 241679101 (DISP. SWITCH ASSY.) and 1 242252702 (WATER VALVE)
Fred H.
GENERAL ELECTRIC DISHWASHER PDT715SYN0FS "The customer could not get the unit to finish a cycle. The unit was brand new just installed in a new home. The knockout was knocked out of the disposal. Removed the knockout and tested for ops,and leaks. Advised the customer to put a high loop in before he mounts the unit."
Fred H.
WHIRLPOOL REFRIGERATOR WRS571CIDW00 Replaced control and checked unit
Fred H.
KITCHENAID REFRIGERATOR KRMF706ESS01 "Replaced water line, ice container, and installed adapter kit. Found that water line was not broken, but allowing condensation through conduit. Applied permagum to conduit and checked ops.; used 1 212643 (PERMAGUM) from stock"
Fred H.
WHIRLPOOL FREEZER WRB322DMBM00 "Temps were spot on and bin was full of ice. Ran unit through diagnostics with no issues. Due to these having known problems with start devices and control boards, replaced Start Dev, Jazz Board, programmed board, and powered unit on. Unit immediately began cooling.; used 1 WPW10189190 (START DEV), and 1 WPW10503278 (JAZZ BOARD) from stock"
Fred H.
KITCHENAID REFRIGERATOR KRFC300ESS01 Complaint of unit not cooling completely. Compressor and fans are all operational it compressor is louder then normal and is hot to touch. Recommend replace compressor and drier. Need to order.; ordrng 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)
Fred H.
FRIGIDAIRE REFRIGERATOR FFSS2615TS1 "FC 5. Found ice maker getting proper voltage but not cycling. Replaced Ice Maker, powered unit on, and cycled ice maker until it filled with water.; used 1 241798231 (ICE MAKER) from stock"
Fred H.
WHIRLPOOL RANGE WFE510S0HB1 L2-N=175vac. L1-N=80vac. L1-L2=240vac. Tried resetting breaker with no luck. Advised customer to contact an electrician to address issue.
Fred H.
FRIGIDAIRE REFRIGERATOR FGRU19F6QFD "Installed new evap, heat exchanger, and drier. Charged unit and let run to check frost pattern. Full frost pattern formed. Unit ops ok at this time. Advised customer to allow up to 24 hours for temps to settle. 7nut does not have water connection, did not leave leak pad.; dspstn on spec-tagged invntry: 1 5303305677 FILTER , used 1 SLSSM (SEALED SYSTEM MATERIALS) from stock"
Fred H.
WHIRLPOOL MICROWAVE WMH31017HS2 "Found line filter fuse blown due to a bad connection. Tightened connection, replaced 20Amp Fuse, and checked ops. Unit ops as it should.; used 1 WPM0805101 ("
Fred H.
MAYTAG DRYER MEDB835DW4 No defects noted at this time unit operating and cycling normally
Fred H.
AMANA DRYER NED5800HW0 "Installed collar, ops normal."
Fred H.
WHIRLPOOL REFRIGERATOR WRF555SDFZ09 Units evap fan was making vibration noise. Reseated and ops seem normal at this time
Fred H.
WHIRLPOOL REFRIGERATOR KRMF706ESS01 "Reordering correct part wrong icemaker in box; ordrng 1 W11294907 (icemaker), dspstn on spec-tagged invntry: 1 W11087438 MOTOR EVAP"
Fred H.
AMANA DISHWASHER ADB1400AGS1 Replaced tube power out at the moment unable to test but old tube had hole in it
Fred H.
SUB-ZERO REFRIGERATOR 700TFI-LH Customer stated unit not cooling properly. Upon arrival 50 for error code. Called techline and was told to check condenser and fan motor. Fan motor defective. Was able to spin blade and fan operated as intended until next visit.Paid Today $95.00Remaining Balance $265.81; ordrng 1 4200740 (CONDENSER FAN MOTOR)
Fred H.
SAMSUNG REFRIGERATOR RF30HBEDBSR/AA Found evaporator fan motor is not energizing. Need to order a fan motor P/#DA97-13756A and evaporator cover P/#DA97-13757A; ordrng 1 DA97-13756A (FAN MOTOR CASE ASSY.) and 1 DA97-13757A (EVAPORATOR COVER)
Fred H.
WHIRLPOOL DISHWASHER DU1055XTVB0 Replaced control in system ran diagnostics and first 10 mins of cycle with no issue ops are back to normal.
Fred H.
WHIRLPOOL WASHER WFW86HEBW2 "Customer stated unit would not drain. Ran diagnostics and these were the error codes present. F09 E01 for long drain. F5E2 for door lock. F8E3 for overflow. F8E1 for no water. Looked at unit and drain catch was full of rubber that comes off at the bottom of rugs. Customer stated she washed the rugs and knew that was the problem. Cleaned drain, excess water poured out and rug debris. Cleaned drain tube. Tested all functions. All functions and operations tested good. Assistant Number/Housekeeper 260-7854"
Fred H.
MAYTAG DRYER MEDB835DW4 "Replaced control, console overlay and checked ops. Ops tested good."
Fred H.
KITCHENAID REFRIGERATOR WRV986FDEM01 "Replaced switch, control and installed adapter kit. Checked ops including water pressure for supply. Unit ops are good, but water pressure measured at 85 psi. I recommend 45 to 70 max psi. Always recommend customer consulting with licensed plumber."
Fred H.
WHIRLPOOL REFRIGERATOR WRF767SDHZ00 Ice maker stopped working unit is receiving voltage will order new ice maker.; ordrng 1 W11294907 (ICE MAKER)
Fred H.
MAYTAG WASHER MHW5630HC0 "Ran unit through diagnostics, unit had build up around seal. Instructed to keep clean and ops normal. No tears and leakage inside unit."
Fred H.
MAYTAG DRYER MEDB400VQ0 Original complaint of not heating . Looked at unit cutoff thermistor bad and tension pulley bad. Called customer and gave quote. Customer gave go ahead to fix unit.; ordrng 1 279973 (cutoff-tml) and 1 WPW10547292 (pulley-idr)
Fred H.
SUB-ZERO REFRIGERATOR 550 Customer stated freezer is not cooling. Upon arrival evaporator has not froze pattern and compressor does not ohm out. Could not get PDF file to open to visually see parts. Please help me look up parts. ; ordrng 1 COMPRESSOR and 1 DRIER and 1 EVAPORATOR and 1 OVERLOADPROTECTOR and 1 STARTDEVICE
Fred H.
SAMSUNG REFRIGERATOR RFG298HDRS Unit drain frozen piece of metal from tab blocking line cleared and reset new tab for line cleared line free and cleaned lines in back flushed out all ops normal.
Fred H.
WHIRLPOOL WASHER WTW4816FW2 "F2E1 (stuck key) F8E3 (overflow condition) F0E4 (high temp rinse) Found water valve seeping. Replaced Valve, calibrated unit, ran unit through automatic test mode with no issues, and rechecked for fault codes-none found. Unit ops as it should.; used 1 W11210459 (VALVE) from stock"
Fred H.
SAMSUNG WASHER WA45M7050AW/A4 "Foreign object in drain pump, removed, tested, checked for leaks, unit ops good."
Fred H.
CROSLEY WASHER VAW3584GW1 Customer stated unit would continue to drain. Upon arrival ran diagnostics and these were the error codes presented. F8E1 for long fill no. Replaced parts. Recalibrated unit. Tested all functions. All functions and operations tested good.; used 1 W11210459 (VALVE) from stock
Fred H.
MAYTAG DISHWASHER MDB4949SHZ0 Replaced parts. Ran test cycle to ensure proper operation and to activate heater. Ran second cycle to calibrate OWI sensor. Tested all functions. All functions and operations tested good. ; dspstn on spec-tagged invntry: 1 WPW10327249 INLET VALVE and 1 WPW10348269 PUMP-DRAIN
Fred H.
KENMORE WASHER 110.429262 "Called customer on way, cancelled appt.; dspstn on spec-tagged invntry: 1 280187 DRAIN PUMP WP AW"
Fred H.
WHIRLPOOL RANGE WFE320M0ES1 Complaint of service for resale. Hooked up unit. Tested ops. Unit would not bake. Checked unit. Bake element tested bad. Ordering bake element.; rqstng P&A on 1 WPW10308477 (elmnt-bake)
Fred H.
WHIRLPOOL WASHER WFC7500VW1 "Winding on motor reads open, needs motor. Quoted 999.43 on replacement, declined."
Fred H.
WHIRLPOOL WASHER WTW8040DW4 Hooked up unit. Ran operation. No water would come into unit checked water inlet valve. Valve is bad. Ordering new valve.; ordrng 1 W11220230 (valve)
Fred H.
FRIGIDAIRE DISHWASHER FFID2426TD2A "Dishwasher head damaged pump motor and the sump assembly Causing water leak during operation, replaced parts and tested dishwasher, is no longer leaking water during operation"
Fred H.
SAMSUNG WASHER WF365BTBGWR/A2 Original complaint water leaking out front. Replace rusted boot clamp and bad DIAPHRAGM. Hooked up unit ran ops all checks good. No water leaking out front.
Fred H.
FRIGIDAIRE REFRIGERATOR LFTR1821TFA "Installed filter dryer and service valve and recharged with refrigerant, discovered a leak at evaporator coil, will order necessary parts for to repair. Also installed nylon spacers on door hinge; rqstng P&A on 1 5303918274 (evaporator kit), states that autho needed"
Fred H.
WHIRLPOOL REFRIGERATOR WRF555SDHV01 After further inspection found that unit has a coolant leak. Will need more to to traced down leak; schdld next appmnt for 4/14 TUE !
Fred H.
WHIRLPOOL DRYER WED8000DW4 "Customer says unit is not turning again or heating. Find unit is still heating properly but will no spin when more than a few pieces of clothing are in the machine. Inspected idler pulley and found wheel to be seized. Pulled old wheel off, cleaned idler and installed new pulley wheel. Unit is spinning properly. Had customer put some clothes in dryer to check. ; used 1 279640 (PULLEY WHEEL) from stock"
Fred H.
WHIRLPOOL REFRIGERATOR WRS588FIHZ00 On arrival the ref temp was 5 and the freezer was around 20. The unit had made some ice. Found that the fan still runs when the door s open. I also found that there was a full frost pattern with an ice ball on top of the evap blocking 75% of the air flow. Called Adrian at WP. He said that he fan was supposed to run when the door is open on this model. He had me change the defrost to an 8hr cycle and defrost the ice ball. He gave me an sr#. Need a pseudo appointment to follow up in 48hrs to verify operation. 48589 Adrian file number sr7727579071. ; saved tckt
Fred H.
WHIRLPOOL DRYER WED4815EW1 "Dryer had bad thermal cut off, replaced part and tested dryer, is now regulating heat properly"
Fred H.
WHIRLPOOL RANGE WFE505W0JZ After initial inspection found terminal block was broken. Replaced terminal block unit function properly ; used 1 WPW10245259 (TERMINAL BLOCK) from stock
Fred H.
FRIGIDAIRE REFRIGERATOR FRS26HF7BW0 "FF-43 FZ-25 on arrival. Inspected unit and found frost built up on the evaporator cover. Inspected evaporator and found that the top was a solid sheet of ice and the lower half had defrosted. Unit is experiencing an incomplete defrost cycle. Unit will need a new defrost thermostat. 5303918214-defrost thermostat $21.46. Thawed out evaporator and watched the frost pattern form back. Unit has a full frost pattern. Quoted customer $211.96 for repair. Customer approved repair. Ordering part.bimetal,defrost/light (e4) ; ordrng 1 5303918214 (DEFROST THERMOSTAT )"
Fred H.
SAMSUNG MICROWAVE ME16H702SES After initial inspection found the wiring harness was rubbing against fan. Replaced tie down for wiring harness unit you run correctly
Fred H.
WHIRLPOOL RANGE WEE510S0FS2 Units range getting correct power. Rear left element not getting correct voltage. ; ordrng 1 W10894098 (CTRL)
Fred H.
WHIRLPOOL DISHWASHER WDT730PAHZ0 Customer says unit will not dry dishes properly. Unit had some error codes. F5-1/f5-2. Replaced control. Codes no longer there. No other issues found.
Fred H.
FRIGIDAIRE DISHWASHER FGHD2433KF1 Customer says unit is leaking. Leaking out the front. Pulled panel off and ran diagnostic test. No leaking found from bottom side components. Drain pump had a irregular sound. Found the tub gasket to be a little bit up. No leaking found on unit while testing. Told customer the pump did not sound good/did not pump water out very well. Quoted customer for pump and gasket. Customer did not want to do repair. unit is 10 years old. Customer said he would keep an eye on the unit and possibly replace if leak gets worse.
Fred H.
WHIRLPOOL REFRIGERATOR ED2VHEXVB01 Unit may have defrost issues if customer call back order defrost board and bimetal.
Fred H.
WHIRLPOOL RANGE WFE510S0HS1 Installed new glass door and tested unit out. Found the old glass front panel to have been sheared off the metal. Tightened all fasteners on the door and made sure glass was set in place.
Fred H.
SUB-ZERO REFRIGERATOR 736TCI-6 Customer stated unit would not go below 12 degrees inside of freezer. Ran diagnostics and these were the error codes presented. EC-40 for excessive compressor runtime and EC-24 for defrost under heat. 30 ohms and seal system. Homed out defrost heater. Was getting 159.1 ohms. Called techline and spoke with Mr. Josh and was told defrost heater should ohm out at 33 ohms and needs seal system replaced. Please help look up parts and price. Thank you. ; ordrng 1 COMPRESSOR and 1 DEFROSTHEATER and 1 DRIER and 1 EVAPORATOR and 1 OVERLOADPROTECTOR and 1 STARTRELAY
Fred H.
WHIRLPOOL MICROWAVE WMH31017HS2 "Tenant stated the unit was not heating food evenly. Found turntable not resting in driver properly, preventing it from turning. Addressed issue and checked ops. Unit ops as it should."
Fred H.
MAYTAG REFRIGERATOR MFI2569VEM2 "Control board not distributing voltage, can heartransformer failing, quoted 548 on new control, declined repair."
Fred H.
WHIRLPOOL REFRIGERATOR WRV986FDEM00 "According to customer, unit is not cooling. Upon arrival, unit was completely disassembled. Replaced SS filter, ran vacuum and found no leaks. Replaced solenoid and charged system. Sprayed blue and found no leaks. Unit had a restriction. Missing three machined screws mad right side freezer rail is broken and will need to be replaced. Ordering parts for repairs. ; rqstng P&A on 3 WP67006380 (SCREWS, STAINLESS )s and 1 WPW10625068 (RAIL, RIGHT ), states that autho needed"
Fred H.
MAYTAG DRYER MEDB835DW4 Need to order these parts; ordrng 4 WPW10314173 (support)s and 2 WPW10359271 (roller shaft)s and 2 WPW10359272 (shaft)s
Fred H.
WHIRLPOOL DISHWASHER WDF330PAHB2 Had run service cycle last visit spoke with maintenance super mr Schulz he said customer says since service cycle ran unit has operated normally no need for second visit at this time; dspstn on spec-tagged invntry: 1 W11025157 PUMP & MOTOR
Fred H.
AMANA WASHER NTW4516FW3 Replaced tub unit no longer has hole in tub unable to test no water hookup
Fred H.
AMANA DRYER NED5800HW0 "Installed new drive motor, blower wheel, and control. Ran unit to test. Unit does same thing. Removed drum and tried running just motor, did same thing. Called tech line and spoke with Adrian. Was told to check voltages. Found voltage from out let is incorrect. One leg supplies 120v and the other is supplying 240v. Recommend having electrician come out to correct voltage issue.File # 7727585344; used 1 WP697772 (BLOWER WHEEL) from stock"
Fred H.
MAYTAG REFRIGERATOR MFI2570FEW01 "FF-49 FZ-04. Unit is set to FF-34 FZ-00. Chris at techline had me check voltage to the damper assembly. It is getting voltage but is failing to operate. Chris stated you replace the damper control and the high voltage board at the same time. WPW10196393-damper control $107.53, W11043763-control $364.32. Customer declined the control board at this time and only wants to replace the damper. Quoted customer $115.06 to replace damper. Customer approved repair. Ordering part. File#7727537812; ordrng 1 WPW10196393 (DAMPER CONTROL)"
Fred H.
MAYTAG REFRIGERATOR PTB1959GRW Unit compressor stuck in start winding keeps tripping not cooling properly ice maker was ok but unit has sealed system issue did quote estimate for repair declined repair per CC ok to bill.
Fred H.
GENERAL ELECTRIC DRYER GFD45ESSM1WW Found door catch broken. Replaced door catch P/#WE1M1011. Ran performance test on unit. Unit is functioning properly.
Fred H.
JENNAIR WALL OVEN ?????????? Could not find location of model or serial number checked inside and outside of unit checked side and back no model on wiring diagram either took pic of what unit looks like hopefully as a reference to system system needs new switch old one is stripped and not allowing unit to properly operate.; snapped 1 QuickPics
Fred H.
AMANA WASHER NTW4516FW3 "Replaced drain pump and control, board unable to test no water hook up"
Fred H.
GENERAL ELECTRIC WASHER GTW460ASJ9WW "After installing the new gearcase, the customer called back and said the agitator came completely out of the unit. Unit will need a new agitator, agitator screw, auger assembly, and fabric softener dispenser. Placing in P&A for approval. Informed Sara to call the customer to let him know. WH43X25447-agitator WH43X25448-auger assemblyWH02X24374-agitator screwWH43X24454-fabric softener dispenser ; rqstng P&A on 1 WH02X24374 (AGITATOR SCREW ) and 1 WH43X24454 (FABRIC SOFTENER DISPENSER ) and 1 WH43X25448 (AUGER ASSEMBLY ), states that autho needed"
Fred H.
MAYTAG WASHER MVWC465HW2 Replaced control cleared codes unable to test no water hookup
Fred H.
WHIRLPOOL WASHER WTW4955HW1 Installed harness. Recalibrated unit. Tested ops. Ops check good. Washer now spinning and agitating fully.
Fred H.
BOSCH REFRIGERATOR B26FT70SNS/04 "Replaced the water filter housing. Tested for: ops, leaks and noise."
Fred H.
LG REFRIGERATOR LFXS30766D /00 "Replaced compressor, control and checked ops. Ops are good."
Fred H.
WHIRLPOOL REFRIGERATOR WRF535SWHZ02 FF-43 FZ-04 on arrival. Retrieved logger and got readout. Readout is showing normal operation. It is my opinion that the freezer door wasn’t fully closed and was allowing warm air to migrate in and cause frost and poor cooling. Instructed the customer to make sure the freezer door fully closed. No other issues/leaks found at this time.
Fred H.
BOSCH RANGE HDI8054U/02 Customer stated push to slide drawer on for the warmer tray will not stay closed. Looked at unit and right rail clip is broken and left rail clip will not stay in position. Defective rails. 12024638 - slide rails $76.02 a piecePaid Today - 95.00Remaining Balance - $240.65; ordrng 2 12024638 (SLIDE RAILS)s
Fred H.
WHIRLPOOL WASHER WFW6620HC0 Installed new bulk dispenser and pump assembly. Tested unit and unit ops tested good. Unit is no longer leaking. No other issues/leaks found at this time.
Fred H.
WHIRLPOOL REFRIGERATOR WRS555SIHZ00 "FF-48 FZ-01 on arrival. Inspected unit and found that the ice maker is making ice and dispensing it. The customer’s concern is that there is ice forming under the ice bucket and every time they take it out, it drops ice all over the floor. The door is sealing properly, initiated ice maker harvest and fill. It completed ice harvest and fill without any trouble. I did notice ice build up on the twist tray arm and inside of the container cover. Called techline and spoke with Leon. Leon stated that if I can not see any issue he suggests replacing the box motor ice and separator assembly. W10771442-ice box motor, W11324588-separator assemblyFile#7727591851; ordrng 1 W10771442 (ICE BOX MOTOR) and 1 W11324588 (SEPARATOR ASSEMBLY)"
Fred H.
MAYTAG WASHER MVWC565FW1 "Replaced Hub, Cam, Shift Actuator, Motor, Gear Case, Agitator, Run Cap, Belt, Retainer, cleared fault codes, calibrated unit, ran unit through automatic test mode, and checked for fault codes. None found. Unit ops as it should."
Fred H.
FRIGIDAIRE DISHWASHER FFBD2406NW9B Complaint of unit not cleaning dishes very well and making grinding noises each time it is used. Ran unit to test. Found unit fills with water. Found noise is coming from wash motor. Recommend replace. Need to order.; ordrng 1 154844301 (motor & pump assy)
Fred H.
WHIRLPOOL FREEZER WRX986SIHZ00 "RC 36 FC 4. Bin is half full of ice. Found items blocking FC from closing properly, causing intermittent temps. Cleared jamb, heated deformed seal and verified proper sealing. Advised customer to leave FC door closed for a few hours so seal can maintain its shape."
Fred H.
FRIGIDAIRE "OVEN, GAS" FGF348KCJ "Complaint of oven not coming on. Found control is not sending voltage to ignitor. Recommend replace control. Quoted repair at $342.43, customer declined repair at this time. If customer calls back wanting repair, need to order (1) 5304518661 control and (1) 316220729 overlay."
Fred H.
FRIGIDAIRE REFRIGERATOR FFSS2625TS0 Complaint of unit leaking from above/behind dispenser. Found water tubing had come out of holder and was inside dispenser switch cavity. Added tape to tubing to widen and pulled through holder until locked in place. Tested unit ops. Unit ops ok at this time. Customer declined leak pad due to water already being on floor and residual water still leaking out of door.
Fred H.
WHIRLPOOL REFRIGERATOR WRF535SWHZ03 Installed new slide rails and tested drawer ops. Drawer and unit op ok at this time.
Fred H.
AMANA REFRIGERATOR ASI2575GRB01 "Complaint of doors not sealing properly. Found door gaskets are not seating correctly. Replaced gaskets and tested door ops. Doors seal better but not fully. Found freezer is overfilled and restricting air flow. Advised customer to remove/rearrange items in freezer to allow better flow. Unit ops ok at this time. Unit does not have water connection, did not leave leak pad."
Fred H.
SAMSUNG REFRIGERATOR RF28HDEDTSR/AA "The customer reported a water hammer sound coming from the filter when water dispenses, water accumulating in the crisper drawer, and the upper ice maker not working. The ice maker has a service kit needed to address it which includes, new ice maker, silicone, y clips and a drain hose. The water hammer noise will require a filter base assembly. The leak inside the ref section is caused by a backed up defrost drain, it will require a leak kit and a new ref evap cover. The customer declined the repair."
Fred H.
KITCHENAID ICE MACHINE KUIS18NNTB0 Pick up ; dspstn on spec-tagged invntry: 1 W10843121 DRIER - NON UV DYE
Fred H.
FRIGIDAIRE REFRIGERATOR LGHB2867PF7A "Customer reported water leaking out the front right after the last visit. On arrival the ice tray was not in the home position. Forced the ice maker to cycle. It would not turn. The tray was broken free from the motor and the fill water just bypassed the tray since it was not in the home position. Replaced the ice maker. It cycles and returns home, it fills without spilling. Per cc no charge. ; used 1 243297606 ("
Fred H.
BOSCH DISHWASHER SHX5AVF5UC/22 Part order ; ordrng 1 00631200 (PUMP ) and 1 11012308 (CONTROL ) and 1 12010650 (CONTROL )
Fred H.
WHIRLPOOL REFRIGERATOR GSH25JFXNBB Found defrost heater has an open short. Need to order a defrost heater P/#WR51X10055 and defrost bi metal P/#WR50X10065; rqstng P&A on 1 WR50X10065 (DEF BI METAL ) and 1 WR51X10055 (DEF HEATER)
Fred H.
WHIRLPOOL DISHWASHER WDT710PAHB1 Replace pump and motor assembly checked unit
Fred H.
WHIRLPOOL REFRIGERATOR WRF555SDFZ08 Found door switch broken. Replaced door switch with one from stock. Ran performance test on unit. Unit is functioning properly.; used 1 12002646 (
Fred H.
WHIRLPOOL DISHWASHER WDT750SAHZ0 Homed out heater and NTC both tested good. Found control board is not sending power out to heater. Need to order a control board P/#W11305297; ordrng 1 W11305297 (CONTROL BOARD)
Fred H.
WHIRLPOOL DISHWASHER WDF520PADM7 Installed drain pump P/#W10876537 control board P/#W10906426 and wire harness P/#W11227372. Ran performance test on unit. Unit is functioning properly.; dspstn on spec-tagged invntry: 1 W10876537 DRAIN PUMP
Fred H.
JENNAIR ICE MACHINE JIM158XYRS0 "Replaced parts. Tested all functions. Compressor continued to click on and off even after replacing relay and overload. Customer chose to have unit fixed and advised customer that someone from Sloan will pick the unit up and the work usually takes about two weeks. Also I left drain hose and water line at customers home.WPW10605286 - Compressor $662.20WPW10200037 - Drier $20.69Total - $732.56 $Paid In Full; ordrng 1 WPW10200037 (DRIER) and 1 WPW10605286 (COMPRESSOR ), dspstn on spec-tagged invntry: 1 F2WC9I1 FILTER"
Fred H.
KITCHENAID REFRIGERATOR KSSO48QMB01 Found unit has a small systems leak. Gave customer a quote of 1789.81 total for parts and labor. Customer declined.
Fred H.
LG REFRIGERATOR LSXS26386S/00 Part order ; ordrng 1 1 (COMPRESSOR )
Fred H.
SPEED QUEEN DRYER ADE4BRGS176TW01 Found cycling thermostat is not controlling auto cycle properly. Replaced thermostat P/#D504515. Ran performance test on unit. Unit is functioning properly.; pckd up 1 D504515 (THERMOSTAT )
Fred H.
AMANA DRYER NED4655EW1 Found drive motor is not energizing. Replaced drive motor with one from stock. Ran performance test on unit. Unit is functioning properly.; used 1 279827 (MOTOR) from stock
Fred H.
WHIRLPOOL REFRIGERATOR WRF767SDHZ00 Customer stated ice bin would not release. Upon arrival customer was not pushing release button and lifting up on bin to release. Showed customer and customer was able to release bin. Tested all functions. All functions and operations tested good.
Fred H.
GE REFRIGERATOR GSS23GSKGCSS Replaced ice maker cycled no noise all ops are are back to normal.
Fred H.
DACOR REFRIGERATOR DRF36C100SR "Customer’s complaint is the unit is not making ice. Removed the ice bin and found ice cubes lodged on the side of the ice maker. Cleared out all of the ice cubes and removed the ice maker. Inspected the ice maker and found no defects. Reinstalled the ice maker, replaced the water filter provided by the customer, purged the water system, and then pressed the test switch on the ice maker. Observed the ice maker complete a harvest and fill with water. All other functions are normal."
Fred H.
FRIGIDAIRE REFRIGERATOR FRS26R4AB5 Refrigerant all over machine compartment. Looks like filter dryer and/or compressor joint blew out. Needs filter dryer.; ordrng 1 5303305677 (drier/filter)
Fred H.
GENERAL ELECTRIC REFRIGERATOR ZIRS36NMGRH Customer stated the unit is leaking water out the front. Found the drain hole is restricted and drain water is backing up. Noticed the liner under the drain pan is flacking. Used a steamer to clear the drain hole. Cleaned out the drain pan and placed foil tape under the drain pan to keep liner material that’s flacking from entering the drain hole. Poured water into the drain to ensure it’s now draining. All other unit functions check normal.diagnostic/trip charge clean drain tube (g3)
Fred H.
DACOR REFRIGERATOR EF42BNDBSS Customer stated freezer section is dripping water and ice formed on the evaporator fan. Gained access to the evaporator fan motor & found a slab of ice built on the fan preventing it from operating. Ice build up appears to come from an issue with draining. Used a steamer to defrost and clear the drain tube. Defrosted the ice from around the evaporator fan & defrosted the evaporator. Used permagum to seal off areas of air leaks. Verified the drain tube is clear. Reassembled unit & verified the evaporator fan is still operating. All other unit functions check normal.diagnostic/trip charge defrosting (g4)
Fred H.
WHIRLPOOL DRYER WED5540SQ0 "High thermostat open, replaced with truck stock, ops good. Customers address is 1613.; used 1 279816 (THERMAL DR) from stock"
Fred H.
SAMSUNG WASHER WA456WDRHDWR/AA "Unit needs suspension, no other issues, quoted 533, declined repair."
Fred H.
SAMSUNG DRYER DV218AEV/XAA "Heater coil test open, replaced with truck stock, tested, unit ops good.; used 1 DC97-14486A (DUCT HEATER ASSY) from stock"
Fred H.
FRIGIDAIRE REFRIGERATOR LFTR1814LW6 "Ice build up in air channel between freezer and fridge, frost pattern good and defrost working. Cleared ice, recommend customer keep items an inch or two off the back wall."
Fred H.
LG REFRIGERATOR LTWS24223S Inspected unit and found water inlet valve is not allowing water to feed to ice maker; ordrng 1 MJX41869208 (WATER VALVE)
Fred H.
MAYTAG DRYER MEDB835DW "Installed door switch, unit is functioning properly again"
Fred H.
LG REFRIGERATOR LFXS26596S/00 Part order ; ordrng 1 FREEZER (FREEZER EVAPORATOR COVER COMPLETE )
Fred H.
LG REFRIGERATOR LFXS30766S Unit is not cooling unit will need recommended repair to sealed system would like to also ask if double labor is available due to extent of repair.; rqstng P&A on 1 ADL73341415 (FREEZER EVAP) and 1 ADL73981008 (FF EVAP) and 1 TCA35911902 (COMPRESSOR)
Fred H.
GENERAL ELECTRIC REFRIGERATOR GTS18CCSARWW The customer reported a noise coming from the freezer. Could not duplicate the sound. No problems found with the unit.
Fred H.
WHIRLPOOL REFRIGERATOR GS5SHAXNL00 "Customer complaining of fridge temp being too high and ice maker not working since fridge was purchased. Checked temps. Fridge at 45F, freezer at 18F. Checked frost pattern. Frost pattern incomplete. Checked compressor. Amp draw at 1.92 amps. Compressor is defective. Will need new compressor, dye drier and may need evaporator. Inspected ice maker. Module is defective. Also found water line crushed under fridge. Will need new ice maker module and water line. Will need approval for parts and assistance from lead tech as well. W10309994 compressor 554.80 WP2188823 evaporator 352.87 W10190935 IM module 138.79 8201597 water line 53.00 WPW10143759 Dye drier 17.39 SLSSM 60.00; rqstng P&A on 1 8201597 (WATER LINE) and 1 SLSSM and 1 W10190935 (IM MODULE) and 1 W10309994 (COMPRESSOR) and 1 WP2188823 (EVAPORATOR) and 1 WPW10143759 (DYE DRIER)"
Fred H.
SUB-ZERO REFRIGERATOR 695S3 Adjust water level to ice cycle unit also vacuum condenser told customer if call back they will need new ice maker
Fred H.
GENERAL ELECTRIC DISHWASHER GDT665SSN0SS "Replace u.i., wire harness and main board per Techline Charles.; ordrng 1 WD21X25474 (HARNESS ) and 1 WD21X25565 (U.I.DISPLAY) and 1 WD21X25994 (MAIN BOARD)"
Fred H.
KITCHENAID "WALL OVEN, MICRO" KEMS306BBL3 The knob for the oven thermostat on the control is broken. The knob 3149106 ( no longer available) recommended to use the knob for the cycle selection for the thermostat. Tested unit ops. Bake and broil ops are normal and the microwave heated a cup of water with pout issues. Unit ops are normal.diagnostic/trip charge
Fred H.
LG REFRIGERATOR LFCS22520S/00 "Recovered refrigerant, replaced UV Drier, Compressor, placed vacuum on system to check for leaks -none found, charged unit with 4.23oz r134a, powered u it on, and watched as evaporator began forming a full frost pattern. Advised customer that it will take up to 48hrs for unit to reach operating temps and resume ice production."
Fred H.
FRIGIDAIRE RANGE FGEH3047VFB "Install element, switch and lens. Opt test ok."
Fred H.
KENMORE REFRIGERATOR 795.72042.112 "Inspected unit. Unit is not cooling. Found compressor defective. Due to nature of issue and unit being produced by LG, assuming that unit needs new universal compressor and control as well. Customer stated that unit is less than 8 years old and compressor has 10 year guarantee. Notified customer that compressor should be covered on warranty at this point but need to confirm w/office since unit is a Kenmore. Quoted customer on sealed system repair w/out compressor. Will need to call customer w/update if compressor is covered. Also need assistance from lead tech on repair if customer approves. TCA38151706 compressor 0.00 ADH73150210 drier 63.85 EBR73093618 control 270.19 SLSSM 60.00 RFS02 289.00"
Fred H.
WHIRLPOOL REFRIGERATOR WRS325SDHZ01 Customer stated unit would leak. Upon arrival freezer side had a thick layer of ice at the bottom. Defrost tubing was block and heater clip was not in the correct position. Reposition heater clip. Defrosted ice. Cleared drain tube. Adjusted gasket in the rear where drain tube connects because it was smushed. Tested all functions. All functions and operations.
Fred H.
MAYTAG WASHER MTW5800TW0 "The console is damaged and the timer knob will change cycles. The console W10089679 ( no longer available/ discontinued) the timer will now change cycles if using the knob faceplate to select the cycle. Verified the unit will fill, agitate, drain, and spin. To address timer issue, recommend replacing the timer WPW10111389 $225.68 (LAD4) total estimate for timer replacement $430.63diagnostic/trip charge timer (d4) ; saved tckt"
Fred H.
KITCHENAID REFRIGERATOR KSSC36QTS08 Found optics board intermittent. Replaced Optics Board and powered unit back on.
Fred H.
SAMSUNG WASHER WA50F9A7DSP/A2 Replaced both pump and harness tested unit ops are back to normal.
Fred H.
WHIRLPOOL REFRIGERATOR WRR56X18FW02 "Unit wasn’t cooling correctly had leak install new evaporator,compressor,dye drier recharge unit and check all other operation.; dspstn on spec-tagged invntry: 1 WPW10143759 FILTER DRYER DYE"
Fred H.
WHIRLPOOL REFRIGERATOR WRT318FMDB00 Customer stated back wall of fridge compartment gets extremely cold and groceries on top shelf freeze at times. Says issue has happened since fridge was installed in home. Checked temps. Top of fridge at 22F and bottom of fridge at 35F. Freezer around 0F. Showed customer that air duct is in top of fridge compartment and that due to nature of air flow it’s somewhat normal to see items close to duct frost over. Notified customer to move sensitive items to lower shelves in fridge and not to keep items stacked around duct. Adjusted freezer temp to highest setting and notified customer that fridge temp will be increased due to adjustment. Recommended customer install thermometer in fridge compartment and be sure that temp does not drop past 32F. Ran service test and verified that unit can go into defrost. No faults detected in test either. Ops check good.
Fred H.
WHIRLPOOL DISHWASHER WDF520PADM7 "The customer reported the unit not heating. There were error codes for not heating and for the wash motor not running. Ran diagnostic cycle. The unit heats fine, 7.3 amps total. The wash motor is a little loud. The heating error most likely occurred when the wash motor was not running water over the heater, quoted on a new wash motor assembly. The customer declined the repair."
Fred H.
MAYTAG DRYER MED5800TW0 The console is damaged and missing both console clips. The console W10142689 ( no longer available/ discontinued) tested unit ops and the unit heats and spins.diagnostic/trip 2nd appl
Fred H.
WHIRLPOOL REFRIGERATOR WRS970CIDM00 "Temps check out normal, customer says nothing abnormal happened. Placed logger in freezer and will call. ; schdld next appmnt for 4/24 FRI !"
Fred H.
WHIRLPOOL REFRIGERATOR WRS321SDHZ01 Installed harness and CTRL. Ops normal.
Fred H.
FRIGIDAIRE RANGE FFGF3047LSG "Unit has bad ignitor, needs new one. ; used 1 12400035 (GLOW BAR IGNITOR), and 1 COUPON10 ($10 DISCOUNT COUPON) from stock"
Fred H.
MAYTAG WASHER MVWC565FW1 Unit ops normal. Instructed proper use. ; dspstn on spec-tagged invntry: 1 W11162438 CONTROL BOARD
Fred H.
WHIRLPOOL REFRIGERATOR WRF540CWHB01 Need to order these parts; ordrng 1 W11396033 (LIGHT SWITCH) and 1 WP13055901 (slide) and 1 WPW10330994 (bracket) and 1 WPW10330995 (bracket)
Fred H.
WHIRLPOOL REFRIGERATOR WRF540CWHZ02 Installed water valve and ops normal. ; dspstn on spec-tagged invntry: 1 W10884390 ICE MAKER
Fred H.
WHIRLPOOL DRYER MEDB835DC4 "Plastic panels on the inside of the door catch/slip off when door is opened/closed. Found the edges to not be even, biting into the plastic and wearing down clips. When bezel around catch slips unit will not shut properly. Ordering a new strike and door assy. ; ordrng 1 W11162064 (DOOR ) and 1 W11163826 (STRIKE )"
Fred H.
WHIRLPOOL DRYER WET4027HW0 "Gate code:1981 Dryer is unresponsive when unit turned on. Door switch and push to start test properly. Timer contacts not hitting at the right time according to the tech sheet. Drive motor is also out of spec when testing the windings. Unit is in a dead zone could not get in touch with tech line. ; rqstng P&A on 1 279811 (DRIVE MOTOR ) and 1 W10854240 (TIMER ), states that autho needed"
Fred H.
SAMSUNG DRYER DV48H7400EW/A2 Customer stated the unit is not heating. Checked voltage (240/120V) present however the terminal block is not wired for a four prong outlet.Corrected the wiring at the terminal block. The door switch will not secure. The heater connection has a damaged wire terminal. Repaired the wire. Verified the heater resistance is normal ( .10 ohms) thermostats check normal. Used foil tape and glue to secure door switch. Reassembled unit and tested unit ops. Unit is now heating. Door switch DC64-00828B is getting stuck however customer will uses as is.diagnostic/trip charge adjusment (c2)
Fred H.
WHIRLPOOL DISHWASHER WDF520PADM Motor locked installed new motor ops are back to normal. Took pic of receipt unit is under warranty.; dspstn on spec-tagged invntry: 1 W11025157 PUMP & MOTOR
Fred H.
LG DISHWASHER LDF5545BD After further diagnostic inspection unit need another assembly part for door spring ordering part ; ordrng 1 ACJ73790102 (DOOR HINDGE ASSEMBLY )
Fred H.
MAYTAG DRYER MEDC465HW After initial inspection found that unit was missing lint screen ordering lint screen WPW10717210.; ordrng 1 WPW10717210
Fred H.
WHIRLPOOL REFRIGERATOR WRF555SDHV01 Spoke to Mark at tech line dry nitrogen 140psi to find leak Leak soap solution. To find leak after applying nitrogen and soup solution didn’t find external leak. Call back to tech line . was advise by Andy to call TCS8008744698 called TCS spoke with AmariShe states the there can be a product exchange some will contact Lowe’s Reference number 772586381
Fred H.
GE WASHER GTW465ASN1WW "Washer does not wash as per customer, mode shifter is damaged preventing cycles from advancing ordered new mode shifter; ordrng 1 WH05X25036 (mode shifter asm)"
Fred H.
SAMSUNG DRYER DVE50R5200W/A3 After initial inspection found terminal block was missing a terminal bolt installed terminal bolt unit function properly
Fred H.
GE WASHER GTW465ASN1WW "Washer is not draining, ordered new drain pump; ordrng 1 WH23X28418 (DRAIN PUMP)"
Fred H.
ROPER WASHER RTW4516FW Installed new control board unit is functioning properly again
Fred H.
WHIRLPOOL WASHER WFW5620HW0 "Replaced faulty washer Inlet valves, tested both new valves, filling and operating properly"
Fred H.
GE DRYER GTD33EASK0WW Complaint of no power. Went to hooked up unit. Unit has a bad terminal block. Ordering new terminal block.; ordrng 1 WE4M325 (TERMINAL BLK AND GRAND STRAP)
Fred H.
BOSCH DISHWASHER SHE3AR76UC/25 Original complaint hole in hose and cut wire. After replacing drain hose and wire harness found unit would not turn on or run replaced control unit and power module. Ran ops all checks good . Not further problems found.
Fred H.
SUB-ZERO WINE COOLER 424G/O2 Compressor is installed and unit chef for leaks. Will check status in the morning;
Fred H.
KITCHENAID DISHWASHER KDTE334GPS "Installed new user interface console, unit is working properly again"
Fred H.
WHIRLPOOL DRYER WED5620HW "Found wiring harness and relay on control board is fried, will need replacement of both; ordrng 1 W11310055 (harns-wire) and 1 W11388040 (CONTROL BOARD)"
Fred H.
WHIRLPOOL MICROWAVE WMH32519HV-5 "Original complaint of door issues and broken class. Upon examining unit found dents to door, inner of microwave (causing door not to close properly), broken door glass, and to back of microwave. Called tech line to check on inner dent . Declared non repairable by tech line. Talked to Austin report 772-759-0759."
Fred H.
GENERAL ELECTRIC WASHER GLWN5250D0WW "Customer stated that she started the first cycle since repair, left the room and came back down the hall to find water trailing out of the laundry room. Cleaned up water and took several quick pics of water trailing from laundry room to kitchen and also leading out to garage. Inspected washer. Water steadily trickling down back of washer. Found water valve has failed and appears to be leaking from hot water solenoid. Turned off water supply. Took quick pic of bad valve. Spoke w/FH about issue. Will need to reorder valve on 1YPW and come back tomorrow or ASAP.; ordrng 1 WH13X10053 (INLET VALVE)"
Fred H.
WHIRLPOOL RANGE WFE505W0HB1 Unit is warranty call through Best Buy. Control lights flashing and oven cavity does not work. Replaced control sent to customer from Best Buy. Control light not coming on after replacement. Checked power to unit and found the terminal block/bottom of the harness to be burnt up. Recommend customer leave unit unplugged due to possible fire hazard. Best Buy told us to order the parts they would reimburse customer. Ordering 1 (W11432194) harness. Collected $95 diagnostic fee. 119(labor) plus 102.49(part) left on remaining balance. ; rqstng P&A on 1 W11432194 (MAIN HARNESS)
Fred H.
WHIRLPOOL DRYER WED8300FW2 "Found source of noise to be worn pulley wheel, also rollers having difficulty rotating. Belt has signs of wear. Checked dryer temp ops. Temp cycling too high and too inconsistent. Will need new thermistor, also need pulley, spring, screw, belt, and both rollers & retainers. 661570V belt 24.06 WPW10446781 idler spring 18.56 WP3389420 screw 5.44 W10837240 idler pulley 29.98 WP8577274 thermistor 39.13 WPW10314173 roller 19.70 x2 WPW10512946 retainer 8.11 x2; ordrng 1 661570V (BELT) and 1 W10837240 (IDLER PULLEY) and 1 WP3389420 (SCREW) and 1 WP8577274 (THERMISTOR) and 2 WPW10314173 (ROLLER)s and 1 WPW10446781 (IDLER SPRING) and 2 WPW10512946 (RETAINER)s"
Fred H.
KENMORE WASHER 110.2023271 "Cold water filling slowly, long fill errors, needs water valve. Authorized Beth Green. Installed water valve, tested, ops good.; used 1 W11210459 (VALVE) from stock"
Fred H.
MAYTAG WASHER MVWX655DW1 "Customer says unit is operating normal now. Test unit, opt test ok."
Fred H.
KITCHENAID REFRIGERATOR KRMF706ESS01 "According to customer, disinfectant that we use left runs in stainless steel. I sprayed handles and wiped per instructions on bottle. Tried stainless steel cleaner and runs will not buff out.; saved tckt"
Fred H.
WHIRLPOOL WASHER WTW8040DW4 Unit rubbing against pan. Adjust legs up. Opt test ok.
Fred H.
WHIRLPOOL RANGE WFC310S0ES3 "Explained to customer that the outer coil isn’t going to glow like the inner ones as a safety precaution against kitchen fires, all of the exposed elements are like this now. Customer states the handle is chipped, ordering white handle. Called triples for correct part number.; ordrng 1 W10300489 (hndle-door)"
Fred H.
SAMSUNG REFRIGERATOR RF267AERS Unit freezer door seems not to have been shut completely on right side remove ice and drawers reinstall reinstall all parts unit seems to be closing now instructed customer if freeze again may new to replace drawer rails.
Fred H.
WHIRLPOOL DISHWASHER WDF520PADM7 "Unit not going into wash cycle, filling and draining fine. 4-3, no loose wires, ordering sump and control.; ordrng 1 W10906426 (cntrl-elec) and 1 W11025157 (pump&motor)"
Fred H.
GE WASHER GTW485ASJ5WS "Replaced belt, valve, lid lock, updated firmware and checked ops. Ops are good. Advised customer to only put fabric softer in dispenser on agitator.; dspstn on spec-tagged invntry: 1 WH01X27954 LID LOCK and 1 WH13X26535 WATER VALVE"
Fred H.
GENERAL ELECTRIC WASHER GTW460ASJ9WW Went and picked up rods unit once again had over load error went ahead and replaced rods due to overloading advised customer to not overload the unit recalibrated system ops are back to normal.; pckd up 2 Wh16x26910 (SPRINGS)s and 2 Wh16x26911 (SPRINGS)s