Local Reviews
Great Service
Barbara - Summerville, SC
Excellent work great explanation
Superior Service, 1st Rate Professionalism
Donald - Mount Pleasant, SC
The Tech who arrived and did the work, Josh, was extremely professional ,friendly and service oriented. He explained everything fully and could not have been more professional. This is an exemplary company
Great service
Lawrence - Ladson, SC
Great job
Stephen - Mount Pleasant, SC
Dana Mitchell
Dana - Summerville, SC
Shawn gave great advice.
Great service!
Zane - Mount Pleasant, SC
Got the job donee
Carol - Mount Pleasant, SC
Took four visits, but washer finally works. Crew was very good.
The extra mile!
Fred - Mount Pleasant, SC
Great service. The repair man went the extra mile and new what he was doing. Thanks
Excellent Service
Ladeidra - Summerville, SC
The service was great but I would like a narrow window of when the repair person will arrive. It was between 8am-4pm
Great service
Deborah - Mt Pleasant, SC
Response from Sloan Appliance Repair of Charleston:
Deborah, Thanks for your kind review and trusting us to repair your dishwasher. Please think of us when you need service in the future.
Disappointed
Kathleen Nadobny - Mount Pleasant, SC
Technicians were very polite and professional, but they did not correctly diagnose the problem with our appliance because we are still having the exact same problem. I called to relay this on Saturday 6/20, but I have not received a return call. It’s distressing to pay $350.00 to have something repaired and for nothing to have changed.
Response from Sloan Appliance Repair of Charleston:
Kathleen, Thank you for your feedback. I am so sorry it took so long for a return call. You called our answering service on a Saturday and we did not respond until Tuesday. This is unacceptable. We have put policies in place to prevent this in the future. We have scheduled another service call to diagnose exactly what the issue is with your washer.
Great service
Rebecca - Mount Pleasant, SC
They were polite and on time and got the job done. The repair was covered under warranty so I cannot review the cost.
Response from Sloan Appliance Repair of Charleston:
Rebecca, Thank you for your kind review and most of all for trusting us to repair your range. Please think of us when you need service in the future.
On time service
Jody - Charleston, SC
Diagnosed the problem first visit, ordered correct part and fixed my refrigerator! We are extremely pleased! This is the third repair company for the same thing. Fixed at last!
Response from Sloan Appliance Repair of Charleston:
Jody, Thanks so much for your kind review. We love to hear from satisfied customer. Please think of us when you need service in the future.
Great Service
Lavay - Summerville, SC
Response from Sloan Appliance Repair of Charleston:
Lavay, Thanks for the great review and trusting us to repair your washer. Please call us when you need service in the future.
Service was great
Janice - Summerville, SC
The repairman arrived on time and made the repair and was finished in about 15 minutes
Response from Sloan Appliance Repair of Charleston:
Janice, Thanks for the great review and trusting us to repair your refrigerator. Please think of us when you need service in the future.
Excellent, on time service
Nancy - Brockton, MA
Response from Sloan Appliance Repair of Charleston:
Nancy, Thanks for the great review and trusting us to repair your dishwasher. Please think of us when you need service in the future.
Dale
Dale - Hanahan, SC
Great series. On time. Handled the problem quickly and professionally
Response from Sloan Appliance Repair of Charleston:
Dale, Thank you for your kind remarks and for trusting us to repair your dishwasher. Please call us again when you need service.
Met expectations. Would use again
Bill - Charleston, SC
Response from Sloan Appliance Repair of Charleston:
Bill, Thanks for your kind words and for trusting us to repair your dishwasher. Please contact when you need service in the future.
Great
Rita - Summerville, SC
Response from Sloan Appliance Repair of Charleston:
Rita, Thanks for your kind review and for trusting us to repair your dishwasher. Please contact when you need service in the future.
Sandra
Sandra - Mount Pleasant, SC
Response from Sloan Appliance Repair of Charleston:
Sandra, Thanks for your kind review and for trusting us to repair your microwave. Please contact us when you need service in the future.
Great service
Linda - Charleston, SC
We've had great experiences with Sloan! Aaron was knowledgeable, efficient and personable during each visit! And our washer and dryer are working well! Thank you!
Response from Sloan Appliance Repair of Charleston:
Linda, Thank you for your kind remarks and for trusting us to repair your dryer.. I will be sure to let Aaron know of your comments.
great service
Kara - Charleston, SC
I had a wonderful experience with y'all. The technicians were amazing and I enjoyed their company as well . They were both very helpful with the knowledge and my questions about appliances
Great service
Vincent - Summerville, SC
Fred was friendly and professional. He fixed my dryer in about an hour!
Response from Sloan Appliance Repair of Charleston:
Vincent, Thank you for your very kind remarks and for trusting us to repair your dryer. Please call us when you need service in the future.
Murph
Peter - Charleston, SC
Response from Sloan Appliance Repair of Charleston:
Peter, Thank you for your kind remarks. Please call us when you need service in the future.
Great service
Tom - Charleston, SC
Response from Sloan Appliance Repair of Charleston:
Tom, Thank you for your very kind review and most of all, for trusting us to repair your microwave. Please call us when you need service in the future.
Very pleased! Great service
Christine - Ladson, SC
Very professional! Quality work! Thank you so much for all of your helpful information!
Response from Sloan Appliance Repair of Charleston:
Christine, Thank you for your nice review and for trusting us to repair your microwave. Please call us when you need service in the future.
Great Service - Got the Job Done
Bruce - Charleston, SC
Great service from scheduling to delivery to follow-up
Great service
Linda - Charleston, SC
Technician was knowledgeable and friendly. Answered all our questions and fixed our washing machine. Thanks
Response from Sloan Appliance Repair of Charleston:
Linda, Thanks for the great review and for trusting us to repair your washer. Please think of us when you need service in the future.
Solved the issue
Dustin - Mount Pleasant, SC
Response from Sloan Appliance Repair of Charleston:
Dustin, Thanks for the great review and for trusting us to repair your wall oven. Please think of us if you should require service in the future.
Prompt and professional service!
Robert - Mount Pleasant, SC
Outstanding and professional service on our oven/range appliance! Will definitely call upon Sloan Appliance Repair again in the future! Our service technician, Shawn, was excellent!
Response from Sloan Appliance Repair of Charleston:
Robert, Thanks for the great review. I will be sure to make Shawn aware of your kind comments. Please call us if you should need service in the future.
Whirlpool washer serviced
Ronald - Charleston, SC
Service tech was knowledgeable and actually had the part with him that needed to be replaced. No charge under extended warrantee plan. Very satisfied.
Response from Sloan Appliance Repair of Charleston:
Ronald, Thanks for the great review and for trusting us to repair your washer. Please call us again if you should need service.
Fixing a regrigatot
Carlyfuteral - Mount Pleasant, SC
He was great. On time courteous and got the job done. He was far superior to the first guy that came. He knew exactly what was wrong. Fixed it in 15 minutes after the first guy told me it was the compressor and pronounced it dead. Very happy
Response from Sloan Appliance Repair of Charleston:
Thank you so much for the kind words. I will be sure to let Shawn know of your great review.
Great Service
Sarah - Mount Pleasant, SC
The Tech was very professional and knowledgeable.
Response from Sloan Appliance Repair of Charleston:
Sarah, Thanks for the great review. It's what we like to hear.
KGK62
Kenneth - Charleston, SC
Good job!
Response from Sloan Appliance Repair of Charleston:
Kenneth, Thanks so much for the kind review and for trusting us to repair your garbage disposal. Please think of us when you need repair in the future.
Curtis
Curtis - Mount Pleasant, SC
He did a very very good job of preparing the refrigerator freezer
Response from Sloan Appliance Repair of Charleston:
Curtis, Thanks so much for the great review. Please call us when you need service in the future.
Great
Joan - Charleston, SC
He was very professional. Friendly. And helpful. If I need repair service I would hope to use Fred's services again. Thank you
Response from Sloan Appliance Repair of Charleston:
Joan, Thank you so much for the kinds words and for trusting us to repair your refrigerator. Please call us when you need service in the future.
Excellent service
Gina - Summerville, SC
Response from Sloan Appliance Repair of Charleston:
Gina, Thank for for your great review and for trusting us to repair your washer. Please think of us when you should need service in the future.
Great service
Steve - Mount Pleasant, SC
Response from Sloan Appliance Repair of Charleston:
Steve, Thanks so much for the great review and for trusting us to repair your refrigerator. Please think of us when you should need repair in the future.
Excellent service!
Linda - Charleston, SC
The serviceman was very efficient, respectful and professional.
Response from Sloan Appliance Repair of Charleston:
Linda, That's what we like to hear! Thank you for trusting us to repair your range. Please call us in the future should you need service.
Fantastic efficient thoughtful service
Simon - Mount Pleasant, SC
Shawn is an excellent technician.
Response from Sloan Appliance Repair of Charleston:
Simon, Thank you for your great review. I will be sure to make Shawn aware that you are so please. Please contact us in the future when you should need service.
Quick Service
Nancy - Brockton, MA
Everything was working in very little time.
Response from Sloan Appliance Repair of Charleston:
Nancy, Thanks so much for the very nice review and for entrusting us to repair your dishwasher. Please think of us when you need repair in the future.
He arrived on Time
Nancy - Brockton, MA
He arrived on time and fixed everything.
Response from Sloan Appliance Repair of Charleston:
Nancy, Thanks so much for the kind words. I will ensure Shawn is made aware of your comments.
Fridge repair
Alexis - Charleston, SC
Sean was professional and complete! Fixed the issue and answered all my questions!
Great service
Rehana - Aiken, SC
Response from Sloan Appliance Repair of Charleston:
Rehana, Thank you so much for your great review and for trusting us to repair your washer. Please think of us next time when you need service.
On Time - Great Job
Joseph - Summerville, SC
Easy repair and great communication with scheduling. Only issue was wrong replacement part put in box by part supplier (not Sloan's fault) but was resolved quickly.
Response from Sloan Appliance Repair of Charleston:
Joseph, Thanks so much for the great review. It was our pleasure serving you.
Professional
Daniel - Mount Pleasant, SC
Response from Sloan Appliance Repair of Charleston:
Daniel, Thanks for the kind words and for trusting us to provide service on your appliance. Please think of us when you are in need of service in the future.
Good Service
Lolita - Mount Pleasant, SC
We had a problem with our new microwave door not staying closed and the light would stay on. I's really a design problem. After three visits the problem has been resolved. We did not have to pay anything because it is under the warranty. The same technician came each time and was very courteous and efficient.
Response from Sloan Appliance Repair of Charleston:
Lolita, Thanks for the very nice review and for trusting us to repair your microwave. Please think of us when you need service in the future.
Dequeria
Wilson - Columbia, SC
Response from Sloan Appliance Repair of Charleston:
Thanks so much for your great review. It was our pleasure serving you. Please call us when you need service in the future.
refrigerator ice maker tray
Kent - Martinez, GA
Response from Sloan Appliance Repair of Charleston:
Kent, Glad your ice maker repair went well. Thank you so much for the great review. Please call us when you should need service in the future.
New Appliance
Carlos - Columbia, SC
Great service!
Response from Sloan Appliance Repair of Charleston:
Carlos, Thank you for your kind review and for the trust you showed in us in allowing us to repair your refrigerator. Please call us when you should need service again.
Great service
Janet - Cayce, SC
The wiring harness on my washer had a factory defect. This was difficult to locate but the Sloan technician was persistent and found the problem.
Response from Sloan Appliance Repair of Charleston:
Janet, Thank for your trusting us to repair your washer and for the very kind remarks. Please call us when you should need service in the future.
stacy.zook1222@gmail.com
Stacy - Elgin, SC
Frank was great. He was in and out in 15 minutes, and the dishwasher runs great now.
Response from Sloan Appliance Repair of Charleston:
Stacy, Thank you for the great review. I will make sure Frank is made aware of your kind comments. Please call us when you require service in the future.
Cristy
Cristina - Lexington, SC
Excellent job
Response from Sloan Appliance Repair of Charleston:
Cristy, Thank you for trusting us to repair your microwave and for the very kind review. Please call us again should you require service.
Debbie
Debbie - Columbia, SC
Great service. Repair man very nice and knowledgeable
Response from Sloan Appliance Repair of Charleston:
Debbie, Thanks for the very kind review, Thank you most of all for trusting us to repair your dryer. Please call us again should you require service.
great service
Stephen - Lexington, SC
The technician was able to come the same day and fix the problem great job thank you
Response from Sloan Appliance Repair of Charleston:
Stephen, Thanks so much for your business and kind remarks. Please call us when you need appliance repair in the future.
Professional Service with knowledgeable technicia.
Bobby - Columbia, SC
Technician who serviced my stove was friendly, very professional and eager to please. He can come to our house any time we need Sloan for assistance.
Response from Sloan Appliance Repair of Charleston:
Booby, Thanks for the kind words. Thank you most of all for trusting us to service your stove. Please call us in the future when you need appliance service.
great service
Blair - Columbia, SC
expensive, but he diagnosed the problem and fixed it quickly
Response from Sloan Appliance Repair of Charleston:
Blair, Thank you for taking the time to leave a great review. Please contact us again if you need appliance service.
Great service
Bryana - Blythewood, SC
Great service
Response from Sloan Appliance Repair of Charleston:
Bryana, Thanks for your great review. Thanks most of all for trusting us to repair your appliance. Please call us if you should need appliance service in the future.
Great Service
Marianne - Mount Pleasant, SC
Response from Sloan Appliance Repair of Charleston:
Marrianne, Thnks so much for the great review and for trusting us to repair your appliance.
Dishwasher panel repair
Marc - Columbia, SC
All went well. Appreciate the quality courteous service
Response from Sloan Appliance Repair of Charleston:
Marc, So glad your dishwasher repair went well. Thank you for your kind words and trusting us to do this repair. Please contact us in the future when you need appliance repair.
Excellent service
Angie - Lincolnton, GA
Customer Repair Rep was very courteous and knowledgeable. He arrived on time as expected. Repairs were made quickly and easily.
Response from Sloan Appliance Repair of Charleston:
We are so glad you are pleased with your service. I will make Javin aware of your comments. Please contact us when you need appliances repaired in the future.
Good Experience
David - Aiken, SC
Response from Sloan Appliance Repair of Charleston:
David, So glad you were pleased with your service. We strive to exceed customer expectations on each repair. Thanks again!
Great customer service!
David - Blythewood, SC
Julian, did a great job quality work and met our expectations.
Response from Sloan Appliance Repair of Charleston:
David, Thank you for your kind words. We value all feedback from our customers. So glad you were pleased with our service. Thanks again!
Great Service
Jeffrey - Aiken, SC
Very help and knowledge
Response from Sloan Appliance Repair of Charleston:
Jeffrey, Thanks for your great review. Please think of us when you need appliance repair service in the future. Thanks again!
Great service but lacking
Stephanie - Dearing, GA
Good at repairs but didn’t clean the mess the machine had made on the floor. Transmission has cover the floor with grease. After technician left I had to pull the machine out to clean under it when it could have been done easily while he already had machine out. My son was already helping all he had to do was ask him to help clean it up.
Response from Sloan Appliance Repair of Charleston:
Stephanie, Thanks for your kind words. I also will make sure Javin is made aware of the fact that he should have cleaned under your washer when he was finished. Please call us in the future when you need appliance repair.
Very kind, honest, and good service.
Laura - Prosperity, SC
Response from Sloan Appliance Repair of Charleston:
Laura, Thanks for the kind words. We strive to exceed each customer's expectations on each service call. Please contact us in the future when you need appliance repair. Thanks again!
Great
Virginia - Newberry, SC
Your service person fixed the problem but he said if I have any more problems to call so far so good thank you
Response from Sloan Appliance Repair of Charleston:
Virgina, Thank you for your very kind review. Please contact us in the future if you need appliance repair.
Joe
Lorrie/joe - West Columbia, SC
Excellent service!
Response from Sloan Appliance Repair of Charleston:
Joe, Thanks for the excellent review. Please contact us in the future if you should need appliance service.
Excellent Service
Kevin - Lexington, SC
Repairs were done quickly and correctly, service tech was courteous and cleaned up after himself nicely. Very happy & will definitely use Sloan again in the future.
Response from Sloan Appliance Repair of Charleston:
Kevin, So glad to hear you are pleased with our service. Please contact when you need appliance repair service in the future.
Dryer repair
Michael - Mount Pleasant, SC
Great and quick service. Thank you
Response from Sloan Appliance Repair of Charleston:
Michael, Thank you so much for your kind words. We strive to exceed each customer's expectations. Please contact us if you should require appliance service in the future.
They know there Stuff!!!
Jamie - Aiken, SC
The Sloan tech was awesome. He was on time and found the problem immediately which he resolved. I would definitely recommend and use them again!
Response from Sloan Appliance Repair of Charleston:
Jamie, Thanks so much for the kind words. Please contact us again if you should need service in the future.
👍🏽
Carrie - Columbia, SC
Good
Response from Sloan Appliance Repair of Charleston:
Carrie, Thanks for the kind review. Please contact us if you should need repair service in the future.
Refrigerator repair
Dean - Blythewood, SC
Service was good. Tech was very professional and knowledgeable. My system had a leak and they wanted to replace the evaporator and the compressor as part of the repair which would have been very expensive. I would have thought there was a cheaper and better way to do the repair but I’m not a repair tech so maybe that’s the best way. I decided if I had to spend that much money I would just buy a new one.
Response from Sloan Appliance Repair of Charleston:
Dean, Thanks for your kind words. You are correct. Replacing the evaporator and compressor is the most expensive repair on a refrigerator. It requires cutting the evaporator and compressor out of the refrigerant system and welding the new evaporator and compressor into the same line. Please call us again if you should need service.
Always Dependable
Chip - Columbia, SC
Sloan is always, friendly, professional and dependable. Doing this time of challenge, the came to evaluate our appliance in a timely manner. Sloan will always be my first call.
Response from Sloan Appliance Repair of Charleston:
Chip, Thanks for the nice review. We always strive to exceed customer expectations.
Great service
Thomas - Columbia, SC
Response from Sloan Appliance Repair of Charleston:
Thomas, Thanks so much for the kind review. Please contact us again if you need service.
Jennifer
Jennifer - Blythewood, SC
Awesome experience!!!! Very professional and friendly.
Response from Sloan Appliance Repair of Charleston:
Jennifer, Thanks for the awesome review! We are always glad to hear from another satisfied customer.
Thrilled with service!
Denise - Blythewood, SC
5star service
Response from Sloan Appliance Repair of Charleston:
Denise, Thanks for taking the time to leave us a 5-star review. We appreciate your trust in us.
Randolph
Jana - Columbia, SC
The rep that came out was professional
Response from Sloan Appliance Repair of Charleston:
Jana, , Thanks for your very kind review and for trusting us to repair your dryer. Please call us in the future if you should need service.
Great job
Saundra - Camden, SC
Response from Sloan Appliance Repair of Charleston:
Saundra, Thanks for the 5-star review and for trusting us to repair your range. Please contact us in the future if you need service.
Awesome service
Flora - Camden, SC
Very nice.
Response from Sloan Appliance Repair of Charleston:
Flora, Thanks for taking the time to leave us the 5-star review. Thanks more for trusting us to repair your range. Please contact us in the future should you need service.
Great follow up to problem!
Sarah - Irmo, SC
Response from Sloan Appliance Repair of Charleston:
Sara, Thanks for the 5-star review and for trusting you to repair your cook top. Please contact us in the future should you require service.
Happy happy
Jim - Irmo, SC
Josh was my tech, a terrific young man. Had a bad deal in that my whirlpool dishwasher lost a technical component on the motherboard and was just outside of the warranty. Young Josh helped my wife get on the phone with whirlpool and got them to make me whole on parts. That effort took me from a $480 repair to a $189 labor only repair. Sloan was fantastic and request young Josh!!
Response from Sloan Appliance Repair of Charleston:
Jim, Thank you for your happy review. It is always good to hear from happy customers. Thank you most of all for trusting us to repair your dishwasher.
Excellent service
Steve - Little Mountain, SC
On time and great service for the price
Response from Sloan Appliance Repair of Charleston:
Steve, Thanks for the 5-star review and for trusting us to repair your oven, It is always good to hear from another happy customer. Please contact us in the future when you need appliance service.
In and out
Bre - North Charleston, SC
Professional, quick and knowledgeable.
Response from Sloan Appliance Repair of Charleston:
Brenard, Thank you for taking the time to leave us your feedback! Shawn is one of our best technicians, and we’re glad to hear that he was able to provide you with the level of service that we’re known for. Please give us a call if you’re ever faced with another appliance breakdown, and have a wonderful day!
Great Service and Fair Pricing
Gerib - Mount Pleasant, SC
Great Service and Fair Pricing even during Pandemic shutdown.
Response from Sloan Appliance Repair of Charleston:
Geri, Thank you so much for your kind review. Please think of us next time you need repairs on your appliances.
Kelly
Kelly - Summerville, SC
Response from Sloan Appliance Repair of Charleston:
Kelly, Thanks so much for the kind review. I will make sure Aaron is made aware of your kind words. Please call us again when you are in need of appliance service.
Knowledgeable tech
Jeffrey - Charleston, SC
The appliance man knew what troubled my new range and solved in 2 minutes. Thanks much.
Response from Sloan Appliance Repair of Charleston:
Jeffrey, Thanks so much for your kind words. I will be sure and make Shawn aware of your pleasure with your service. Please call us with any future appliance repair need you may have.
Sloan Appliance Repair Review
Bronwen - Charleston, SC
Response from Sloan Appliance Repair of Charleston:
Mr. Gammons, Thank you for your kind review. I will make sure Shawn is made aware of this. Please contact us again when you need appliance repair service.
Great Service
Charlene - Summerville, SC
My service rep was knowledgeable and most helpful with the issues involving my washing machine. I would certainly hope that all reps for company could be so helpful and understanding..... he sets a very good example.
Response from Sloan Appliance Repair of Charleston:
Charlene, Thank you so much for your kind review. I will make to let Shawn know how pleased you were. Please call us again when you have the need for appliance repair. Thanks again.
Shawn J did an awesome job
Katie - Mount Pleasant, SC
First technician did not spend any time looking into the actual issue. I was very disappointed when he basically said "it's time to buy a new refrigerator" when mine is only five years old. Management sent Shawn over to look. Shawn was patient and spent time tracking down what the actual issue was. He was professional and friendly.
Response from Sloan Appliance Repair of Charleston:
Katie, Thank you for taking the time to leave these kind words. I will make sure Shawn is made aware of your comments. Please call us in the future when you need appliance repair.
James
James - Summerville, SC
Great experience. Showed up early. Was knowledgeable. Friendly.
Response from Sloan Appliance Repair of Charleston:
Thank you James for your kind remarks. Please call us again when you need service on any of your household appliances.
Great job
Michelle - Mount Pleasant, SC
Helped me with my washer issue
William
William - Mount Pleasant, SC
Thanks
Shawn Jones Special
Les - Hanahan, SC
Very quick and painless as to serve. Seems to me to be quite expensive for a pump. Strategic tho it is! My washing is done and I am a happy camper. Les
Response from Sloan Appliance Repair of Charleston:
Les, Thank you so much for your kind words. I will make sure Shawn is made aware of your review and comments.
Fast, Efficient, Courteous, Service.
David - Mount Pleasant, SC
Response from Sloan Appliance Repair of Charleston:
David, Thanks for your kind words. I will make sure to let Shawn know how pleased you are. Exceeding customer expectations is our number one goal.
Very knowledgeable ( repair work)
Amy - Summerville, SC
So nice to have a personable service tech. He was very knowledgeable & took time to explain equipment better than installer. I hope I have no more issues. I don't require to do dishes often as this is a single household.
Response from Sloan Appliance Repair of Charleston:
Amy, Thank you so much for your great review., I will make sure that Shawn is made aware of this review. We strive to exceed our customer's expectations on each and every service call.
Awesome!
Karen - Mount Pleasant, SC
Response from Sloan Appliance Repair of Charleston:
Karen, Thank you so much for your kind review. Please call again when you need service for any household appliance.
Excellent service and easy use
Vicky - North Charleston, SC
The repairman and associates kept us informed and bid what they told us—excellent
Response from Sloan Appliance Repair of Charleston:
Vicky, Thank you so much for your 5 star review. We strive to exceed every customer's expectation.
Very professional and knowledgeable
Brandon - Charleston, SC
Very professional and knowledgeable
Response from Sloan Appliance Repair of Charleston:
Brandon, Thank you for taking the time to write us a review. It's great to hear you're pleased with your service experience, and that we were able to get your new refrigerator fixed. We will pass along your awesome review to Aaron! Thank you again for sharing!
went beyond fixing problem to finding cure
Cheryl - Mount Pleasant, SC
see above Shawn was terrific!
Response from Sloan Appliance Repair of Charleston:
Cheryl, Thank for for your awesome review. Please contact for any appliance repair needs in the future. Thanks again.
Maytag Washer is squeaky
Joseph - North Charleston, SC
Great customer service, fast appointments and reliable service.
Response from Sloan Appliance Repair of Charleston:
Joseph, Thank you for taking time to submit such a nice review. We strive to exceed our customer's expectations on each service visit. Please remember to call us in with any future appliance repair needs. Thanks again.
KitchenAid Refrigerator Repair
Edward - Hanahan, SC
Great service. Very helpful!!
Response from Sloan Appliance Repair of Charleston:
Edward, thank you for taking the time to write us a review. It's great to hear you're pleased with your service experience, and that we were able to get your refrigerator fixed. Thank you again
Dryer
Michael - Mount Pleasant, SC
Started making noise again. Obviously not fixed to expectations. Will b calling for repair again
Response from Sloan Appliance Repair of Charleston:
Micheal, So sorry you are still having issues. We will definitely be back to see what is going on.
Good diagnosis
Donald - Summerville, SC
Response from Sloan Appliance Repair of Charleston:
Donald, Thank you for taking time to complete our survey. We are glad you are pleased with our service. Please call us again when you need service.
Brian
Brian - Charleston, SC
Response from Sloan Appliance Repair of Charleston:
Brian, Thank you for your review. We are always glad to hear that our customers are pleased with our service. Please call again when you need service.
Timely service
Betty - Mount Pleasant, SC
Not only did he show up on time, but he called in advance to be sure I would be available. Very polite young man was able to fix problem in a matter of moments.
Response from Sloan Appliance Repair of Charleston:
Betty, Thank you so much for your review. We're glad to hear that you were satisfied with your service. Please feel free to call us again anytime you need our help. Have a great day!
🙂
Susan - North Charleston, SC
Very easy to work with and very accommodating. My only negative comment is a worker should not ask a customer to use their bathroom. Especaily with the virus going around
Response from Sloan Appliance Repair of Charleston:
We're so glad to hear that you were satisfied with your service, Susan Thank you for leaving us your review, and please feel free to call us again anytime if you need our help. Have a great day!
Great Service
Joe - Mount Pleasant, SC
Extremely professional and customer service oriented
Response from Sloan Appliance Repair of Charleston:
Joe, Thank you so much for the review. We strive to provide world class customer service on each call.
great service tech
Deborah - Summerville, SC
great service.
Faye - Charleston, SC
Shawn was on time and had my refrigator up and running in no time.
Great service
Lori - Mount Pleasant, SC
The technician who serviced my refrigerator was great. He quickly detected problem and was very polite. He replaced part in a timely fashion . Refrigerator is fixed and Is no longer making loud noises.
Service did not change outcome
Lorraine - North Charleston, SC
The technician based on my husband didn’t even turn on the Aqualift function just stated he saw the stains but documented that the system is functioning as intent which did nothing to show it is not cleaning!
Great Job
Joseph - Mount Pleasant, SC
Came on time and repaired the appliance quickly and professionally.
gregf16cj@gmail.com
WHIRLPOOL DISHWASHER KDFE204ESS1 Diverter leaking need sump pump assy
gregf16cj@gmail.com
KITCHENAID WINE COOLER KUWL204EPA00 Replaced slats for mold and gasket for condensation
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR WRR56X18FW01 Found upon further inspection heat exchanger mullion had been bypassed and drier incorrectly installed cx doesnt want to pursue repair
gregf16cj@gmail.com
GENERAL ELECTRIC RANGE JS760SL4SS Replaced infinite switch unit operates normally
ishawn24@hotmail.com
KITCHENAID REFRIGERATOR KBSD618ESS01 "File number :7728799911. Cx complains of scratch in liner in fridge and freezer drawer face broken. Spoke with sterling at techline and can replace basket but nothing can be done about scratch in liner. Informed customer situation, left message. ; ordrng 1 2256271 (Drawer face)"
gregf16cj@gmail.com
KITCHENAID DISHWASHER KDTE104ESS2 Replaced sump and pump assy unit operates normally
gregf16cj@gmail.com
WHIRLPOOL DRYER GEW9200LW1 Installed ui unit would not turn on after that although getting power sending control off to be rebuilt ui knob also had no detects on new ui; ordrng 1 WP8546219 (Control board) and 1 Wp8530589 (Ui)
gregf16cj@gmail.com
WHIRLPOOL "OVEN, GAS" WOD77EC0HS01 Replaced hmi and app managers unit operates normally
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR WRT318FZDM05 Found previous service had installed wrong start device wonky reading on compressor ordering kit lokring on dryer and compressor lines not 600; ordrng 1 W11209866 (Compressor kit)
gregf16cj@gmail.com
WHIRLPOOL WALL OVEN WOC54EC0HS00 "Found f8e0 f8e1 f6e4 f6e1 ordering hmi and acu as well fan running at this Moment board not seeing feedback; rqstng P&A on 1 W11297728 (CONSOLE) and 1 W11110951 (CONTROL, APPLIANCE MANGER), states that autho needed"
gregf16cj@gmail.com
WHIRLPOOL DRYER WED5620HW1 Will only work in timed dry ordering moisture sensor; ordrng 1 W10906551 (Moisture sensor assy)
ishawn24@hotmail.com
WHIRLPOOL DRYER WED4815EW1 "Unit has obstruction in vent, cannot reach to clean. Instructed to call to have it cleaned. All other ops are normal."
ishawn24@hotmail.com
WHIRLPOOL RANGE WFG525S0JS Replaced damaged drawer front. Ops normal.
gregf16cj@gmail.com
GENERAL ELECTRIC WASHER GTW460ASJ5WW Control not registering pressure change quoted 452.34 control 234.17 customer declines repair at this time will do research over the weekend and let us know if he wants to continue with repair if he calls at that time will order control
ishawn24@hotmail.com
MAYTAG REFRIGERATOR MFD2561HES Units icemker not getting water. Instructed to replace filter. Ops normal.
gregf16cj@gmail.com
WHIRLPOOL MICROWAVE WMH31017HS4 Replaced bulb and socket bulb had broken due to installed silicone
ishawn24@hotmail.com
FRIGIDAIRE FREEZER FFU21M7HWJ "Units compressor not starting, gave customer quote, declined repair."
gregf16cj@gmail.com
GENERAL ELECTRIC WASHER GTW460ASJ5WW Called customer and rescheduled for tomorrow morning; schdld next appmnt for 9/18 FRI AM
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR WRT348FMES00 Found compressor doing hum click hum click ohms out good ordering start device; ordrng 1 WPW10448874 (START-DEV)
gregf16cj@gmail.com
WHIRLPOOL COOKTOP KCGS556ESS02 Found burners operating normally advised customer how to clean customer sending warranty paperwork in
ishawn24@hotmail.com
WHIRLPOOL RANGE WFG525S0JS "Replaced console, ops normal."
gregf16cj@gmail.com
WHIRLPOOL MICROWAVE WOC95EC0AS04 8007858895 preferred service number spoke with techline unit not acting up ran several tests
ishawn24@hotmail.com
WHIRLPOOL MICROWAVE UMV1160CW Installed outer cabinet and cord.
ishawn24@hotmail.com
WHIRLPOOL REFRIGERATOR WRB322DMBB01 Units rails will not close. Needs new freezer rails. ; ordrng 2 WPW10120018 (Door slides)s
ishawn24@hotmail.com
WHIRLPOOL WASHER WTW5000DW Unit had loose drain pump connection. Adjusted and ops normal.
ishawn24@hotmail.com
GE WASHER GTW465ASN1WW Replaced agitator and ops normal.
ishawn24@hotmail.com
GE DRYER GTD33EASK0WW No faults found.
ishawn24@hotmail.com
WHIRLPOOL WASHER WTW6120HW0 No faults found.
ishawn24@hotmail.com
BOSCH DISHWASHER SHXM4AY55N/25 No faults found.
ishawn24@hotmail.com
FRIGIDAIRE REFRIGERATOR FFHT1835VW0 No power going to ctrl in cabinet. Units main power plug was unplugged. Plugged in and secured. Ops normal.
ishawn24@hotmail.com
MAYTAG MICROWAVE MMV1175JZ Replaced turn wheel and turn table motor. Ops normal.
ishawn24@hotmail.com
WHIRLPOOL MICROWAVE WMH31017HZ4 Unit has damage on right rear. All other ops normal.
ishawn24@hotmail.com
SAMSUNG REFRIGERATOR RF260BEAESR Needs Auth on all handles. ; rqstng P&A on 1 DA99-03914C (Handle set)
ishawn24@hotmail.com
GE "WASHER, DRYER ST" GUD27EDDM1WW All ops normal.
ishawn24@hotmail.com
KITCHENAID REFRIGERATOR KRFF507ESS00 "Unit has leak in process stub of fridge. Fixed leak and re-gassed. Ops normal. Also fresh food evap tray broken, instructed customer it needs new one."
gregf16cj@gmail.com
WHIRLPOOL DISHWASHER WDT710PAHZ1 At a loss replaced ui bubbles up again after changing inner door will call techline but since customer explained to me he wasnt paying me to sit on a phone will do it when I am not at his house ; saved tckt
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR WRF954CIHZ02 Replaced closer and remounted door now even unit operates normally
gregf16cj@gmail.com
WHIRLPOOL WASHER WFW9640XW00 Found 2 suspension rods broken on back of tub bellows torn slightly and spin basket bent on one corner and bearing noise quoted customer 519.34 for suspension robs and bellows using lag06 labor customer said unit came with house and will buy new ones declines repair
ishawn24@hotmail.com
GE DRYER GTD33EASK0WW "Unit was short cycling on high temp. Needed fuse. Replaced, ops normal."
gregf16cj@gmail.com
WHIRLPOOL DISHWASHER WDT710PAHZ1 Found rust on outer door above steam vent ordering seal fan and door panel rust seems to have come from leaky seal; rqstng P&A on 1 W11116420 (Panel) and 1 WPW10428211 (Vent) and 1 WP8269259 (Seal)
ishawn24@hotmail.com
GENERAL ELECTRIC RANGE P2S975SEP3SS Units cooling fan not working properly. Started fan by hand and unit is running normally. If happens again need cooling fan.
gregf16cj@gmail.com
KITCHENAID REFRIGERATOR KRSC503ESS00 "Found compressor readings wonky want to replace and order compressor and uv drier uses lokring in various places also need to see if controls are covered; ordrng 1 WPW10743957 (CONTROL BOARD), rqstng P&A on 1 WPW10143759 (FILTER DRYER DYE) and 1 W10779331 (COMPRESSOR)"
gregf16cj@gmail.com
WHIRLPOOL MICROWAVE WOC54EC0HS01 Magnetron and acu on order not here in time for visit f1e6 only code present; saved tckt
ishawn24@hotmail.com
WHIRLPOOL DISHWASHER WDT710PAHZ1 "Units outer door is bent causing it to bend ui, needs outer door and ui. ; ordrng 1 W11116420 (Outer door SS) and 1 W11082325 (Ui)"
gregf16cj@gmail.com
MAYTAG DISHWASHER MDB8989SHZ0 Upon further inspection found screw pulling bottom left into cabinet in a non mounting hole tweaking frame removed screw unit operates and door shuts properly
gregf16cj@gmail.com
WHIRLPOOL RANGE WGG745S0FS02 Found overlay bulging ordering membrane and board; ordrng 1 W10879583 (Ui and board)
ishawn24@hotmail.com
WHIRLPOOL REFRIGERATOR WRF954CIHZ02 "Unit still under warranty. Rh door not closing, needs spring assist and hinge. ; ordrng 1 W10816323 (CTRL hinge rh) and 1 W10872969 (Rh door closer)"
ishawn24@hotmail.com
WHIRLPOOL REFRIGERATOR WRX986SIHZ00 "Installed dye drier, evap and upper bin. Ops normal."
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR KRFC704FPS01 Found mullion heater not coming on when energized causing massive amount of condensation build up; ordrng 1 W11084813 (Mullion)
gregf16cj@gmail.com
KITCHENAID REFRIGERATOR KRFC302ESS00 Found rails twisted and door handle broken as a result of rail failure; ordrng 1 WPW10544403 (Rail) and 1 WPW10544404 (Rail) and 1 Wp13055901 (Rail slide) and 1 W11404246 (Handle)
gregf16cj@gmail.com
KITCHENAID REFRIGERATOR KRFC704FSS01 Found compressor very loud buzzing not running and no ramp recc compressor and inverter board; rqstng P&A on 1 W11025999 (COMPRESSOR) and 1 W11336586 (Orion)
gregf16cj@gmail.com
KITCHENAID MICROWAVE KOCE500ESS06 Replaced manager and temp sensor unit operates normally
ishawn24@hotmail.com
WHIRLPOOL REFRIGERATOR KRFC302ESS Installed new rails and new door. Door opening and closing normally. Also needed new light switch in freezer. ; used 1 W11396033 (LIGHT SWITCH) from stock
gregf16cj@gmail.com
WHIRLPOOL WASHER WFW8620HC Found tear in bellows ordering ; rqstng P&A on 1 W11318722 (BELLOW) and 1 W11465532 (Dispenser)
gregf16cj@gmail.com
KITCHENAID RANGE KSEG950ESS2 Wrong part came in ordering right one; ordrng 1 W11414552 (Convection fan assy)
ishawn24@hotmail.com
KITCHENAID REFRIGERATOR KRFF507HPS Picked up doors from plugs in mount pleasant. Uninstalled old doors and replaced. Ops normal.
gregf16cj@gmail.com
MAYTAG WASHER MVWX655DW0 Found lock signal dropping replaced control unit operates normally
gregf16cj@gmail.com
KITCHENAID REFRIGERATOR KRMF706ESS01 Found unusual defrost spike and control not recognizing icemaker being in home position error e2 recc new ui and control to correct issue customer calling whirlpool about issue to see if they will cover it; saved tckt
gregf16cj@gmail.com
KITCHENAID REFRIGERATOR KBSN602ESS01 Replaced diverter unit putting cold air in fridge operating normally
ishawn24@hotmail.com
GENERAL ELECTRIC REFRIGERATOR/TOP CYE22TP2MDS1 "Installed door switch, ops normal."
gregf16cj@gmail.com
JENNAIR REFRIGERATOR JFFCC72EFP Found water valve busted ordering water valve customer had water damage he had already repaired and a plumber came out prior to there is damage to floor and back wall ; ordrng 1 W11312191 (Water valve) and 1 W11199487 (Cover)
ishawn24@hotmail.com
MAYTAG DISHWASHER MDB8959SKZ0 "Unit had foreign object stuck in pump, removed. Ops normal."
gregf16cj@gmail.com
MAYTAG WASHER MVWB855DC4 Need to get with sj there is a listing for the dc3 bu5 not dc4 need to order board; saved tckt
gregf16cj@gmail.com
SAMSUNG REFRIGERATOR RF23M8070SRAA Changed deli drawer face in process scratched ui ordering deli ui; ordrng 1 DA97-17302B (Flex zone ui)
gregf16cj@gmail.com
MAYTAG DRYER MED8200FC2 "Collar for blower wheel stuck ordering motor motor should be under 10 yr; rqstng P&A on 1 W11086656 (MOTOR (M036)), states that autho needed"
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR WRF555SDFZ09 Replaced fill line and thawed out chute on icemaker unit operates normally
ishawn24@hotmail.com
WHIRLPOOL REFRIGERATOR WRS315SDHZ04 Units compressor starting then turning back off. Replaced start dev and ops normal. Unit cooling normally. ; used 1 WpW10189190 (
gregf16cj@gmail.com
WHIRLPOOL RANGE WFC310S0ES3 Need to touch base with sj; schdld next appmnt for 9/22 TUE !
ishawn24@hotmail.com
WHIRLPOOL REFRIGERATOR WRS315SDHM04 "Closed on house on June 30, 2020. Took pic of closing. Units floor unlevel. Cannot adjust fridge, instructed to put something under right rear corner to correct."
gregf16cj@gmail.com
WHIRLPOOL RANGE WFC310S0ES3 Need to touch base with sj; schdld next appmnt for 9/22 TUE !
ishawn24@hotmail.com
WHIRLPOOL REFRIGERATOR WRT318FMDM05 Unit has ice in freezer caused by short fill tube. Needs new fill tube. ; ordrng 1 W11249272 (Fill tube) and 1 1106508 (Gasket)
ishawn24@hotmail.com
AMANA MICROWAVE AMV2307PFS4 Unit working normally. Adjusted micro switch with board.
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR WRT518SZFM00 Replaced drier with uv after this time had full frost pattern acted like floating restriction advised customer to call if temp aint right in 12to 24 hrs
gregf16cj@gmail.com
WHIRLPOOL WALL OVEN WOD51EC0AS04 Found temp way out of whack sensor reading slightly out of limits sending up board and sensors for auth; rqstng P&A on 1 W10842982 (Board) and 2 W10859573 (Probe)s
ishawn24@hotmail.com
KITCHENAID REFRIGERATOR KRFC300ESS01 Replaced door and ops normal.
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR WRX988SIBM03 Ui partially out and water valve getting voltage but not putting out water quoted ui and water valve 700.48 customer declines repair will look into ice machine
ishawn24@hotmail.com
KITCHENAID REFRIGERATOR KRMF706ESS01 "Unit showing higher than normal pressures, needs evap and dye drier. ; ordrng 1 W11116006 (FF evap) and 1 WPW10608485 (Frz evap)"
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR WRT511SZDB00 Replaced door unit operates normally
ishawn24@hotmail.com
KITCHENAID REFRIGERATOR KRMF706ESS01 Unit still working normal. Temps and pressures adequate. Placed logger to see if didnt correctly gas up first time. ; schdld next appmnt for 9/30 WED !
ishawn24@hotmail.com
MAYTAG WASHER MVWB766FW1 Units spin basket separated from inner shaft. Needs new spin basket. ; ordrng 1 W10586078 (Spin basket)
ishawn24@hotmail.com
WHIRLPOOL RANGE WFE320M0JB0 Unit still under warranty by GID. Damaged wiring in rear. Repaired and ops normal. ; used 1 WPW10245259 (
ishawn24@hotmail.com
ROPER DRYER RED4440VQ0 "Units receptacle loose, not giving power properly. Instructed to replace receptacle."
ishawn24@hotmail.com
MAYTAG WASHER MVWB766FW1 Installed new basket. Ops normal.
ishawn24@hotmail.com
WHIRLPOOL WASHER WTW5540SQ0 "When put into drain, unit overflowing stand pipe. Instructed to call plumber to correct."
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR GI6FARXXY04 Ordering gasket fan and control and ice bucket assy; rqstng P&A on 1 W11185686 (Ice container) and 1 WPW10308033 (Fan) and 1 WPW10285199 (Board) and 1 W10830055 (Gasket)
gregf16cj@gmail.com
MAYTAG DISHWASHER MDB8989SHZ0 No pressure from pump ordering control and pump unable to get into service cycle; ordrng 1 W11225084 (Control) and 1 WPW10591570 (Sump motor assy)
ishawn24@hotmail.com
SAMSUNG WASHER WA400PJHDWR/AA Will need to return. ; saved tckt
ishawn24@hotmail.com
SAMSUNG WASHER WA400PJHDWR/AA Will need to return. ; saved tckt
ishawn24@hotmail.com
SAMSUNG WASHER WA400PJHDWR/AA Upon arrival units shocks are bad. Will need replacing. Gave estimate. Cx to decide. (DC97-16350C x4)
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR WRS315SDHZ03 Found strange flaring on line near compressor leaking with compressor extremely hot need to check with whirlpool for lokring fitting size going to order compressor and ui drier; ordrng 1 W10309988 (COMPRESSOR KIT) and 1 WPW10143759 (FILTER DRYER DYE)
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR GI7FVCXWA00 Found ice in fill chute removed ice replaced fill tube
gregf16cj@gmail.com
WHIRLPOOL MICROWAVE WMH75021HV2 Replaced switch advised customer of unequal heat distribution in liquids unit operates normally
gregf16cj@gmail.com
LG "WASHER, DRYER CO" WM3488HS Found drain pump stripped need boot for front will get with sj for part number
gregf16cj@gmail.com
G.E. WASHER GFWH2400L0WW Found door sagging and not being able to be locked ordering hinge pin and hinge ; ordrng 1 WH01X10559 and 1 WH01X10560 (Pin) and 1 WH44X10248 (Cover)
gregf16cj@gmail.com
WHIRLPOOL WASHER MVWC465HW Found water sensor alarm had migrated under belt cover and glazed belt replaced belt unit operating normally
ishawn24@hotmail.com
KITCHENAID REFRIGERATOR KRSF505ESS00 "Units freezer door harness is damaged. Needs new door. Instructed customer that door will,be shipped to their house and time that it will arrive. ; ordrng 1 LW10755680 (Frz Door)"
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR KRFC300ESS01 Found evap clogged with ice bimetal open and element open ordering element; ordrng 1 WP12729123 (Element)
ishawn24@hotmail.com
WHIRLPOOL REFRIGERATOR WRS571CIHW01 "Installed CTRL, ui and damper. Ops seem normal"
ishawn24@hotmail.com
WHIRLPOOL REFRIGERATOR WRF560SMHZ00 Units freezer evap fan not running. Ice build up around fan caused by door being partially open during cooling. Removed ice and ops normal.
ishawn24@hotmail.com
AMANA WASHER NTW4516FW3 No leaks found. Ops normal.
ishawn24@hotmail.com
WHIRLPOOL RANGE WFG515S0ES0 Spoke with cx need to return. ; ordrng 1 W10833885 (Sensor)
ishawn24@hotmail.com
WHIRLPOOL RANGE WFE320M0JW0 Replaced cooktop. Ops normal.
ishawn24@hotmail.com
WHIRLPOOL DISHWASHER WDT970SAHZ0 Installed drain pump and CTRL. Ops normal.
gregf16cj@gmail.com
LG WASHER WM3997HWA Mark from techline said check venting found many hair balls will need to get with sj to order mushroom valve element and bellows; saved tckt
ishawn24@hotmail.com
WHIRLPOOL RANGE WFG515S0ES0 "Installed sensor, ops normal."
ishawn24@hotmail.com
WHIRLPOOL REFRIGERATOR WRS311SDHM05 Units water not coming out of dispensing. Adjusted and ops normal
ishawn24@hotmail.com
WHIRLPOOL DRYER WHD3090GW0 Unit showing no errors. needs CTRL. ; ordrng 1 W11239098 (Ctrl)
gregf16cj@gmail.com
WHIRLPOOL WASHER WFW560CHW0 Found bellows torn at about the 5 oclock; ordrng 1 W11314648 (BELLOW)
ishawn24@hotmail.com
VIKING MICROWAVE VMOC205SS "Units magnetron cutting in and out, ; ordrng 1 028814-000 (Magnetron)"
gregf16cj@gmail.com
GENERAL ELECTRIC RANGE JS760SL4SS Replaced fan and control ge sent wrong infinite switch ordered righ5 one; ordrng 1 WB24X25013 (Switch)
gregf16cj@gmail.com
GENERAL ELECTRIC DISHWASHER GDT605PSMOSS Replaced sump pump and diverter water cleaned up nicely advised plumber for second opinion and dishwasher not installed properly
gregf16cj@gmail.com
WHIRLPOOL "OVEN, GAS" WOS51EC0HS01 Found oven preheat time to be roughly ten minutes advised customer to add a little item before inserting food found unit to be operating within parameters
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR WRX986SIHZ00 Found freezer module out replaced module unit operates normally; used 1 W11205083 (Module) from stock
ishawn24@hotmail.com
GENERAL ELECTRIC REFRIGERATOR/TOP GTS17GSN "Installed evap fan per JG notes, ops normal."
gregf16cj@gmail.com
WHIRLPOOL WASHER WTW7500GC0 Replaced console no longer glitching unit works normally passed diag and cal
gregf16cj@gmail.com
WHIRLPOOL DISHWASHER WDT710PAHZ1 Replaced pump unit no longer leaks return to service
ishawn24@hotmail.com
KITCHENAID REFRIGERATOR KRFC604FSS01 "Installed new CTRL. Ops normal, ice and water normal."
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR WRF550CDHZ02 Put on new gasket its seal ended up worse than it started ordering door ; ordrng 1 W11307271 (Door)
gregf16cj@gmail.com
WHIRLPOOL DISHWASHER WDT710PAHZ1 Moved springs back a few notches customer tested customer approved
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR WRS315SDHM04 Non removable drip tray unit is operating normally customer states with talk with whirlpool to see what can be done
gregf16cj@gmail.com
WHIRLPOOL MICROWAVE WMH31017HS4 "Receptacle siliconed in bulb stuck ordering bulb and receptacle; ordrng 1 8206232A (40W LIGHT BULB) and 1 W10210871 (HOLDER,LAMP)"
ishawn24@hotmail.com
MAYTAG DRYER MEDX655DW1 Upon arrival units handle was damaged. Got approval to change handle. No form of payment available.
gregf16cj@gmail.com
WHIRLPOOL MICROWAVE WOC95EC0AS04 "Ordering switches and hmi customer adamant about whirlpool paying but did not have concession number looking into it; rqstng P&A on 1 W11098747 (MAGNETRON) and 1 WPW10752316 (Board), ordrng 1 W10864176 (Ui), rqstng P&A on 1 W11097386 (Board) and 1 WPW10412514 (Wide board), states that autho needed"
ishawn24@hotmail.com
MAYTAG RANGE MER6872BAW Units eye was set on small eye. Instructed the use of toggle switch for small and big eye. Looked over unit and ops normal.
ishawn24@hotmail.com
WHIRLPOOL MICROWAVE CAE2745FQ1 Installed new CTRL and ops normal.
ishawn24@hotmail.com
JENNAIR REFRIGERATOR JFX2897DRP00 "Unit was previously worked on by ASI. Last year compressor and evap was replaced. Units FF and FRZ temps were slightly warm. Called techline and went through diagnostic procedures. Hooked gauges up and units head pressure was slightly high, indicating non combustibles in unit. According to tech line leak in sealed system. Found leak at FF evap at factory weld, will need new one. File number is 7728731361.; ordrng 1 W11457241 (Pan, drain) and 1 W11116006 (FF evap), used 1 SLSSM (SEALED SYSTEM MATERIALS) from stock"
ishawn24@hotmail.com
WHIRLPOOL MICROWAVE WMH31017HZ Check unit out. Ops normal.
ishawn24@hotmail.com
SAMSUNG MICROWAVE ME21R7051SS Checked unit out. Ops normal.
ishawn24@hotmail.com
SAMSUNG WASHER WF50R8500AV/US Ran unit through cycles. No errors. Spinning normally.
ishawn24@hotmail.com
BOSCH REFRIGERATOR B36CL80SNS/03 "Units freezer compressor working, fridge compressor not running. Errors e9000, e9010, e9020, e9060, e9070. ; schdld next appmnt for 8/27 THU !"
ishawn24@hotmail.com
FRIGIDAIRE MICROWAVE FGMV17WNVF Checked operation. Door is sealing normally.
ishawn24@hotmail.com
BOSCH DISHWASHER SHXM4AY55N "Ran unit, ops normal. No abnormal noise."
ishawn24@hotmail.com
BOSCH DISHWASHER SHE3AR72UC "Ran unit, no abnormal noises found. Ops normal."
ishawn24@hotmail.com
ROPER DRYER RED4516FW "Units front right side is damaged. Needs new outer cabinet, front panel, drum ring and hardware. ; rqstng P&A on 1 8530603 (Outer cabinet) and 1 W10664697 (Front panel) and 2 W10775448 (Front panel clip)s and 2 8066092 (Front top lock)s and 2 98234 (Ground clip)s and 1 692526 (Bearing ring)"
ishawn24@hotmail.com
BOSCH DISHWASHER SHPM88Z75N "Ran unit, no problems found."
ishawn24@hotmail.com
BOSCH REFRIGERATOR B36CL80SNS/03 Did not get to due to time constraints. ; schdld next appmnt for 8/28 FRI !
ishawn24@hotmail.com
MAYTAG WASHER MVWC565FW "Ran unit, no errors found. Will spin. Ops normal."
ishawn24@hotmail.com
MAYTAG WASHER MVW7232HW Replaced drain pump. Getting correct power. Ops normal.
ishawn24@hotmail.com
WHIRLPOOL MICROWAVE UMV1160CW Units need cord but will also need new cabinet. Needs auth for both. ; rqstng P&A on 1 W11206242 (Outer cabinet white)
ishawn24@hotmail.com
BOSCH DISHWASHER SHE3AR72UC "Checked ops, unit running normally."
ishawn24@hotmail.com
FRIGIDAIRE REFRIGERATOR FFTR2021TB Units cooling but evap fan not running. Getting correct voltage. Replaced and ops normal.
ishawn24@hotmail.com
BOSCH REFRIGERATOR B36CL80SNS/03 Cannot look up parts. Need to call. ; schdld next appmnt for 8/31 MON !
ishawn24@hotmail.com
BOSCH REFRIGERATOR B36CL80SNS/03 Units fridge compressor not turning on. ; ordrng 1 12028328 (Inverter 0622) and 1 12028500 (PWR module) and 1 12029339 (CTRL Programmed) and 1 10011856 (Pcb) and 1 12028339 (CTRL mod)
ishawn24@hotmail.com
JENNAIR REFRIGERATOR JFI2589AES Units start device was short cycling. Needs new start device. Replaced and ops normal. Customer states under extended warranty. Need to call whirlpool to verify. CC out early. Put in pending auth. ; used 1 WpW10189190 (
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR WRF954CIHZ02 Found closer misshapen causing bushing not fully seat in door ordering g closer bushing and hinge; ordrng 1 W10816323 (Hinge) and 1 W11223833 (Bushing) and 1 W11179355 (Closer)
ishawn24@hotmail.com
WHIRLPOOL COOKTOP KCGS556ESS02 Units center burner not burning correctly. Installed new burner caps and kit and unit better. Replaced burner spreader and burner asm and ops normal at this time. Unit was set at propane upon arrival and set correctly.
ishawn24@hotmail.com
KITCHENAID "WALL OVEN, MICRO" KEMS308SSS04 Upon arrival unit showing f6e0 error. Tested fuse and unit needs fuse only. Replaced and ops normal.
gregf16cj@gmail.com
WHIRLPOOL DISHWASHER WDT710PAHW1 Replaced drain pump and cleaned grease out of drain hose unit drains properly
gregf16cj@gmail.com
WHIRLPOOL MICROWAVE WOC75EC0HS03 Found lost comm error mismatch error and upper fan error ordering ui ; ordrng 1 W11351549 (CONSOLE)
gregf16cj@gmail.com
KITCHENAID REFRIGERATOR KRFF507ESS01 Unit doesn’t always completely harvest causing water to run out of fridge ordering control needs housing and icemaker; rqstng P&A on 1 W10843055 (CNTRL-ELEC)
ishawn24@hotmail.com
GE DRYER GTD33EASK0WW "Ran unit for 25 mins, no faults found. Heating normally. Did not shut off."
gregf16cj@gmail.com
KITCHENAID REFRIGERATOR KSC24C8EYY02 Found fridge evap iced over icemaker will not harvest water will not fill rec icmeaker defrost element control and water valve quoted 1042.58 customer mulling it over
gregf16cj@gmail.com
MAYTAG DISHWASHER MDB8989SHZ0 Found door hanging up on side of ordering door and hinges; ordrng 1 W10908291 (DOOR INNER) and 1 WP8534853 (RIGHT HINGE) and 1 WP8534854 (HINGE-DOOR) and 1 8194001 (DOOR LINK KIT)
gregf16cj@gmail.com
WHIRLPOOL DRYER MEDB766FW Dryer vent discoloring normally from heat bulkhead stained with clothing color unit operating as advertised
ishawn24@hotmail.com
WHIRLPOOL MICROWAVE WMH31017HZ "Per POP, unit under warranty. Had foreign object in cooling chamber. Removed and no noise found."
gregf16cj@gmail.com
KITCHENAID REFRIGERATOR KBSN602ESS01 Changed baffle motor advised 12 to 24 hours for temp change
ishawn24@hotmail.com
WHIRLPOOL REFRIGERATOR WRX986SIHZ00 Unit not cooling all the way in freezer. Compressor temp on high side indicating air in system. Needs dye drier and two evap. Also drawer in front is damaged. ; ordrng 1 W11116006 (FF evap) and 1 W10493169 (Upper bin) and 1 WPW10608485 (FRZ evap)
gregf16cj@gmail.com
KITCHENAID REFRIGERATOR KRMF706ESS01 Found freezer operating fine atm installing logger and want to come back in a day or two and pick it up for further troubleshooting ; schdld next appmnt for 8/26 WED !
gregf16cj@gmail.com
KITCHENAID REFRIGERATOR KRMF706ESS01 Found gears missing on upper drawer in freezer not allowing to close properly at all times will go over logger graph with sj for further troubleshooting ; ordrng 1 WPW10503522 (Shaft) and 1 W11131390 (Bracket) and 1 W11161915 (Bracket right)
ishawn24@hotmail.com
WHIRLPOOL WASHER WFW8620HC "Called customer, no answer. Had office call. ; saved tckt"
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR KRFC300ESS01 Found ribbon on plug in the back clicking against itself removed sticker unit operates normally
gregf16cj@gmail.com
KITCHENAID RANGE KSEG950ESS2 Making rattling noise ordering cooling fan and convection fan need to get with sj about cooling fan a; ordrng 1 W10242572 (Convection fan)
gregf16cj@gmail.com
LG WASHER WM3700HWA.ABWEVUS "Need to replace cabinet door assy bellows spring and front panel need to order door assy and bellow spring will get with sj in morning for parts; saved tckt , states that autho needed"
gregf16cj@gmail.com
WHIRLPOOL DRYER WED4850HW0 Replaced high limit unit operates normally
gregf16cj@gmail.com
KITCHENAID REFRIGERATOR KBSN602ESS01 Scott 7728720426 figured out diverter missing in freezer ordering diverter; ordrng 1 2259025 (Air cover)
gregf16cj@gmail.com
MAYTAG DRYER MED8200FC2 Found dryer making noise similar to the collar rubbing quoting 269.09 customer okayed repair ; ordrng 1 W11401018 (Noise kit) and 1 WPW10211915 (Blower)
ishawn24@hotmail.com
GENERAL ELECTRIC REFRIGERATOR/TOP CYE22TP2MDS1 Upon arrival units right fridge door switch is bad. Needs new one. Replaced lcd screen and ops normal. ; ordrng 1 WR23X29162 (Light switch)
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR WRF555SDFZ09 Replaced reservoir and valve unit operates normally
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR WRF555SDFZ09 Brian 7728702840 found icemaker fill tube spraying water; ordrng 1 W11415785 (Icemaker fill tube)
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR MFI2570FEW Replaced control unit operates normally
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR WRT518SZFM00 Found large amount of refrigerant escaping evap from small crack ordering evap upon return will change drier evap and comp ; ordrng 1 W10836706 (Evap)
ishawn24@hotmail.com
WHIRLPOOL REFRIGERATOR WRB322DMBM01 "Upon arrival unit was cutting when fridge light switch is depressed. Switch is ok, getting correct voltage. Replaced control and programmed, ops normal. ; used 1 WpW10503278 ("
ishawn24@hotmail.com
KITCHENAID REFRIGERATOR KRMF706ESS01 "Per entitlements, unit is under sealed system warranty parts and labor. Replaced compressor, and ops normal."
ishawn24@hotmail.com
KITCHENAID REFRIGERATOR KRMF706ESS01 "Units water line kinked, unlinked and secured. Ops normal."
gregf16cj@gmail.com
WHIRLPOOL FREEZER WZF79R20DW03 Replaced drier found pressures equalized and compressor super hot replaced compressor unit operates normally
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR WRS571CIDB02 Door slightly bowed outward adjusted to lessen gap door discontinued customer will call whirlpool to consult with them about door unit has less of a gap after adjustment but was at very top
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR WRS315SDHZ03 Found thermitser swinging free heater checks good secured thermistor thawed unit advised customer to let unit completely thaw
gregf16cj@gmail.com
WHIRLPOOL MICROWAVE WMH75021HV2 Installed door with hmi and control board unit operates fine on time and reheat customer will advise if any more issue
gregf16cj@gmail.com
KITCHENAID REFRIGERATOR KRFC300ESS03 Unit operates as advertised customer concerned with how much ice it makes and it wasn’t making ice for a bit but informed me she also had frosting in fridge around same time
gregf16cj@gmail.com
WHIRLPOOL "MICROWAVE, OVEN" WOC54EC0HS03 Replaced hmi customer on conference call says will try and push update for new unit after will call if any issue after
gregf16cj@gmail.com
WHIRLPOOL RANGE WEG515S0FS2 Found regulator had not been converted for lp but top had flipped regulator unit operates normally
gregf16cj@gmail.com
MAYTAG DRYER MEDC465HW0 Tested for voltage found nothing breaker had tripped ran for several minutes no retro return to service
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR WRX988SIBM01 Replaced heater and icemaker tested fill unit and passed harvest customer will advise if no ice production
ishawn24@hotmail.com
MAYTAG DRYER MED6230HW0 Instructed customer proper usage. Ops normal.
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR WRX988SIBM01 Replaced control and fascia unit operating normally at this time advised 12 to 24 for ice production
gregf16cj@gmail.com
JENNAIR COOKTOP JED3430GB01 Replaced switch and burner unit operates normally
ishawn24@hotmail.com
WHIRLPOOL DRYER WED8620HW1 Installed new hmi and CTRL. Instructed customer to clean vent. Ops normal at this time.
gregf16cj@gmail.com
GENERAL ELECTRIC DOWN DRAFT UVB36SKSS Unit reed switch and magnet not aligned and snorkel body not level ordering snorkel body and reed switch; ordrng 1 WB24X23161 (Reed switch) and 1 WB63X24428 (Snorkel body assy)
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR WRT318FZDW Found leak on evap under giant iceball evap has lock ring on it; ordrng 1 W10836706 (Evap)
ishawn24@hotmail.com
WHIRLPOOL RANGE WFE505W0HB2 "Unit displaying f1e0, correct voltage. Replaced CTRL and harness. Ops normal."
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR WRV986FDEM01 Found water under deli ui corroding badly and separating wires from connector due to corrosion after unplugging lights came on and fans came on ordering drawer face and ui will replace the controls and ui and drawer face upon arrival ; ordrng 1 W10815674 (Drawer face) and 1 WPW10341329 (Valve)
gregf16cj@gmail.com
WHIRLPOOL REFRIGERATOR WRS315SDHZ05 As power was cycled around the eighth of August unit has been operating normally
ishawn24@hotmail.com
WHIRLPOOL RANGE WFG515S0ES0 Installed ordered parts.
ishawn24@hotmail.com
WHIRLPOOL RANGE WFE540H0AS1 "Units front left and front right eyes not cycling properly. Called landlord with estimate. She gave the go ahead, replaced switches and ops normal. Ok to charge CC on file."
ishawn24@hotmail.com
KITCHENAID REFRIGERATOR KRFF302ESS01 Installed new gasket and ops normal.
ishawn24@hotmail.com
GENERAL ELECTRIC RANGE JP3036DLBB Upon arrival unit is working normally.
gregf16cj@gmail.com
WHIRLPOOL MICROWAVE WMH31017HS3 Microwave had been moved customer not worried about it at this time can not locate correct one
gregf16cj@gmail.com
WHIRLPOOL WASHER WFW560CHW0 Found bellows leaking and oversuds code ordering pressure hose and bellows; ordrng 1 W11314648 (BELLOW) and 1 W11314654 (PRESSURE HOSE)
ishawn24@hotmail.com
WHIRLPOOL RANGE WFG525S0JS0 "Unit bake element not igniting properly. Noticed damage on right front to cabinet. Called whirlpool techline, got file number 7728525881. Spoke to trade partner and they will contact customer. Cannot repair."
jmarko.bossman.2014@gmail.com
KITCHENAID RANGE KODE500ESS04 Replaced control lights stop flickering ops are back to normal.